Anthony Visagie
Tauranga
Summary
I am a versatile professional with a strong passion for, relationship management with experience in CRM systems and operations management, excelling in skills such as strategic planning, business intelligence, systems development, and team development. I am committed to fostering professional connections and driving continuous improvement. With a keen focus on workplace health and safety, I take full responsibility for my assigned tasks while actively contributing to any area that enhances overall business operations, enhancing QA strategies and fostering team growth. Expert in test data management and adept at building strong relationships, I significantly improved team productivity and compliance standards.
Overview
15
15
years of professional experience
Work History
Quality Assurance Team Lead
Zespri International
01.2022 - 06.2024
- Coached and motivated QA team to develop competencies.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Used SQL to validate test results and recommend corrective actions.
- National coordination of Quality Assessors
- Collaborating between departments to resolve product quality and delivery issues
- Responsible for QA’s to ensure they remain complaint with internal and multinational audit standards (by qualification and updating training)
- First point of contact for growers with quality related for disagreements with industry representatives
- Team management and operations related to the quality team.
- Responsible for ensuring MPI requirements are met with audit plan
Sample Collection Team Lead
Hill Laboratory
12.2020 - 01.2022
- Assisted management in setting realistic targets and goals, leading to improved collection rates.
- Led a team of collection agents, resulting in increased productivity and overall performance.
- Mentored junior staff members, contributing to their professional growth and success within the company.
- Develop and maintain a culture of safety
- Problem solving Exceed client expectations.
- Team Building
Branch Manager
Bridgestone
05.2016 - 12.2020
- Developed team members through mentorship and training to enhance skillsets.
- Identified growth opportunities with comprehensive market analysis.
- Resolved customer issues with prompt solutions to maintain positive relationships.
- Optimized revenue generation strategies for sustainable growth.
- Meet store KPI and grow client base
- Maintain store health & safety in accordance with regulations
Business Consultant
Dudhia Manufactures
06.2009 - 04.2016
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Performed as consultant for startup business in areas of marketing, logistics, and training to various retail professionals.
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
Education
Bachelor of Science - Chemical Engineering
Stellenbosch University
South Africa09-2007
Skills
- Sales and relationship building
- Exceptional communication and interpersonal skills
- Quality assurance strategy
- Test data management
- Test environment setup
- Regression testing expertise
- Operations Management
- Strong organizational and time management skills
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets
- Workplace Health & Safety
- Computer literate
Timeline
Quality Assurance Team Lead
Zespri International
01.2022 - 06.2024
Sample Collection Team Lead
Hill Laboratory
12.2020 - 01.2022
Branch Manager
Bridgestone
05.2016 - 12.2020
Business Consultant
Dudhia Manufactures
06.2009 - 04.2016
Bachelor of Science - Chemical Engineering
Stellenbosch University
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