Dedicated and empathetic Peer Support Worker with 2 of experience providing compassionate assistance and guidance to individuals facing mental health challenges. Proficient in fostering a supportive environment conducive to healing and growth through active listening, validation, and sharing personal experiences. Skilled in employing evidence-based interventions and recovery-oriented approaches to empower peers in their journey towards mental wellness. Possess strong interpersonal and communication skills, adept at building rapport and establishing trusting relationships. Committed to promoting inclusivity, destigmatizing mental health issues, and advocating for the needs of peers within the community.
Overview
2
2
years of professional experience
Work History
Peer Support Worker
Problem Gambling Foundation
08.2022 - Current
Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Facilitated group counseling sessions to support and encourage client growth.
Supported the development of new peer support programs through research, proposal writing, and implementation efforts.
Provided crisis intervention support, helping clients navigate through challenging situations with appropriate resources and referrals.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Designed safe and supportive environment for clients to discuss issues.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Communicated with individuals' family members, offering information, and insight into support services available at community level.
Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Enhanced group dynamics by facilitating peer support meetings, fostering a safe and supportive environment.
Developed strong rapport with clients by maintaining open communication channels and demonstrating genuine empathy.
Participated in ongoing training opportunities to stay current on best practices in mental health support services.
Supported individuals dealing with mental health and emotional issues.
Increased client engagement by actively listening and providing empathetic support during individual sessions.
Managed time efficiently in order to complete all tasks within deadlines.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Shift Operator
Canterbury Dried Foods
11.2021 - 01.2022
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Reduced equipment downtime by performing routine maintenance and addressing issues proactively.
Supported continuous improvement initiatives, actively participating in process optimization discussions.
Maintained organized work area by cleaning and removing hazards.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Oversaw logistics and inventory management for storeroom.
Made sure that products were produced on time and are of good quality.
Reviewed production schedules and streamlined processes.
Assembled products according to changing daily work orders and specific customer needs.
Demonstrated adaptability by adjusting quickly to changes in production requirements or schedules.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Managed inventory levels accurately, ensuring timely replenishment of essential materials for smooth shift operations.
Education
Highschool Alberton
Alberton South Africa
Certificate Health And Wellbeing Level 4 - Mental Health And Addiction
Ara
Timaru
02.2024
Skills
1 Active listening
2 Empathy
3 Communication
4 Boundaries
Crisis Intervention
Cultural Competence
Recovery Orientated
Languages
Afrikaans
Full Professional
English
Full Professional
Timeline
Peer Support Worker
Problem Gambling Foundation
08.2022 - Current
Shift Operator
Canterbury Dried Foods
11.2021 - 01.2022
Highschool Alberton
Certificate Health And Wellbeing Level 4 - Mental Health And Addiction
Ara
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