Antonette Judicpa
Royal Oak
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
Work History
Cashier
Lapaz Batchoy and BBQ
01.2023 - Current
- Casual Front cashier for my family's food truck business.
- Managed approximately 100+ orders per event from costumers.
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted in maintaining inventory levels by restocking supplies and monitoring product quality.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
Leader
Marcellin College
02.2021 - 2023
- Led team in implementing process improvements that enhanced workflow efficiency.
- Analyzed performance metrics to identify areas for improvement and drive strategic decisions.
- Facilitated regular team meetings to assess progress and address challenges proactively.
- Managed resource allocation effectively to optimize productivity across multiple projects.
Education
GED -
Manukau Institute of Technology
Auckland, NZ11-2025
GED -
Manukau Institute of Technology
Auckland, NZ07-2025
NCEA Level 1-3 - Science Education
Marcellin College
Auckland, AUK11.2023
Skills
- Commitment to service quality
- Customer service expertise
- Strong work ethic
- Compassionate understanding
- Customer service
- Conflict resolution
- Complex Problem-solving
- Merchandise restocking
Accomplishments
- Polyfest - Diversity Group (2019)
- Leader of Marcellin Filipino Group (2021)
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Cashier
Lapaz Batchoy and BBQ
01.2023 - Current
Leader
Marcellin College
02.2021 - 2023
GED -
Manukau Institute of Technology
GED -
Manukau Institute of Technology
NCEA Level 1-3 - Science Education
Marcellin College
PERSONAL SKILLS
Teamwork:
- Developed through being a member in the badminton team for 2 years (2020-2021).
- Developed through leading the Marcellin Filipino group for 3 years (2021-2023).
Self-Management:
- Successfully balances school work, other commitments after school and household responsibilities.
Communication:
- Completed speeches as part of my school assessments.
- Developed through assisting international students and new students at school
- Developed through talking to teachers and other students about planning for the Filipino Language Week.
- Communicated well with the students involved in the Filipino Language Week and made sure to keep everyone updated with any updates happening during the preparation.
- Cooperating with a different school for Filo Night.
- Part of the Set-up crew in Marcellin College.
Leadership:
- In years 2021-2023, I led the Marcellin Filipino Students during Filipino Language Week held in Marcellin where I choreographed, taught choreography and managed time and places for practices after school for the group.
- Led groups in my dance subject where I helped to teach and choreograph our assessments.