Antony Beernink
Business Analyst
Paraparaumu Beach
Summary
Dedicated professional with a passion for continuous learning and self-improvement, seeking a stable and flexible career to support my family's success. Possessing strong technical and analytical skills, I am committed to honing areas where I have less experience. Known for being approachable and sociable, I excel at collaborating with colleagues both in and out of the office. With a unique blend of skills, personality, and a commitment to excellence, I am ready to make a meaningful impact as a valuable team player in any environment.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
Work History
Business Analyst - ACC & Eligibility Team
Capital & Coast District Health Board
Wellington
12.2016 - Current
- Identify, analyse, plan and implement process improvements where possible, within the scope of the ACC & Eligibility Team's wider workflow.
- Manage business-as-usual billing activities including submission of ACC service schedules, reconciliation of ACC Payment Advices and financial analysis/reporting for internal stakeholders.
- Responsible for management of over $500,000 per month (on average) in billings and allocations for roughly 20 contracts held with ACC by Health New Zealand.
- Provide in-house technical support for custom-built tools in MS Access and Excel, making modifications to existing tools or developing new ones as required.
- Complete regular analysis on financial data to identify potential gaps in ACC revenue recovery, then work with the Team Leader to implement a process for claiming and collecting this.
- Assist with contract management and variations where updates to service item codes and prices are required to ensure correct billing of services.
- Work with internal service leaders to identify and attempt to recover billed services that have resulted in declined payments.
- Capture and ensure billing of Accredited Employer claim services, providing required data to the Revenue Analyst for invoicing.
- Acted as SME for a large-scale project to implement a new invoicing tool, assisting ICT and ACC to complete user acceptance testing, contributing in development workshops and liaising with ACC post-implementation regarding upgrades and patches.
- Liaise directly with ACC and the rest of Health New Zealand Te Whatu Ora in regards to future-state workflow changes and potential implementation of new tools for national-level consideration.
- Delivered a business case to Health New Zealand for a national-level ACC & Eligibility team structure, demonstrating how I thought it would best be structured to efficiently perform the existing key deliverables while scaling up the current siloed approach at a district level.
- Develop high-quality documentation to support training efforts, helping employees fully understand new systems and procedures whilst also minimising key dependencies within the team functions in case of sudden absence or personnel changes.
- Perform continuous improvement and gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Associate Business Partner
Accident Compensation Corporation
Wellington, Wellington
08.2016 - 12.2016
- Partnered with the Architecture practice to consult with key stakeholders and define initiatives to be delivered in order to support the achievement of business unit plans and agreed KPI's, aligning with broader organisational direction
- Monitoring and reporting to business units on progress against key operational initiatives, identifying any relevant issues and actions that need to be taken and driving resolution of these in line with customer expectations.
- Acted as a champion for the customer and as an escalation point for the resolution of customer and stakeholder concerns, ensuring these were resolved promptly to maintain stakeholder confidence
- Maintained a long-term view of the organisation's direction, working constructively with the Enterprise Architects to shape and align the IT&A strategy in light of this
- Encouraged agility and innovation in IT&A in response to emerging or anticipated challenges, risks and opportunities
Business Analyst - Claims Systems
Accident Compensation Corporation
Wellington, Wellington
12.2014 - 08.2016
- Provided claims management systems and business process advice to ACC's Transformation Programme.
- Developed and maintained high-level system process maps for claims management services in Microsoft Visio. Explored Sparx Enterprise Architect as an option for managing these artefacts, now handed over to the Enterprise Architects for migration.
- Managed operational services provided by ACC's mailhouse suppliers for claims management-related bulk mail jobs, including relationship management with suppliers, support for ad-hoc mailouts and assisting with procurement processes.
- Developed and implemented a stakeholder management tool based in Microsoft Access which captured team engagements and forum attendance, including an automated email notification system to manage review dates.
- Supported frontline use of claims management systems by undertaking site visits, assisting in incident management activities, development of communications around system change and facilitation of information sharing forums to increase visibility
- Managed a portfolio of internal and external stakeholders, partners and suppliers across claims management, provider services, digital services, business process management and corporate office.
Forecast Analyst
Accident Compensation Corporation
Wellington
04.2013 - 12.2014
- Managed regular scheduled and ad-hoc reporting for ACC's Business Service Centre, Debt Management Unit and Finance department.
- Provided SME input into projects, managing key reporting used to inform and deliver outcomes.
- Acted as junior technical developer on one project, assisting the lead technical developer in the creation of a workflow tool used by over 50 staff.
- Supported workforce planning functions in determining invoicing volumes informed by forecasted inbound calls.
- Provided technical support to over 100 staff, mostly resolving issues with Microsoft Excel and Access VBA.
- Produced monthly reporting provided to the Minister for ACC.
- Assisted with data retrieval and analysis to answer parliamentary questions.
Education
NCEA Level 3 - Merit
Hutt International Boys' School
Upper Hutt 01.2002 - 01.2009
Skills
- Advanced knowledge of Microsoft Excel including VBA programming
- Advanced knowledge of Microsoft Access including using SQL to manipulate and analyse data
- Basic experience with VBscript, HTML, CSS and other coding languages
- Analytical problem-solving and critical analysis
- Responsive to evolving circumstances
- Independent worker
- Workflow improvement
- Business analysis methodologies
- Stakeholder management
- Business systems ownership
Certification
ITIL Foundations (Auldhouse)
Timeline
Business Analyst - ACC & Eligibility Team
Capital & Coast District Health Board
12.2016 - Current
Associate Business Partner
Accident Compensation Corporation
08.2016 - 12.2016
ITIL Foundations (Auldhouse)
03-2016
Business Analyst - Claims Systems
Accident Compensation Corporation
12.2014 - 08.2016
"Front of the Room" oral presentation training (ACC)
04-2014
"Business Presentation" presentation and facilitation skills (ACC)
07-2013
Forecast Analyst
Accident Compensation Corporation
04.2013 - 12.2014
Business Analysis 101 - 95% (UniversalClass 1.2 CEUs))
02-2012
Business Management 101 - 97% (UniversalClass 1.1 CEUs)
04-2011
NCEA Level 3 - Merit
Hutt International Boys' School
01.2002 - 01.2009
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