Anuj Kashyap

• Gathered and organized materials to support operations.
• Tracked records, filed documents and maintained communication between clients to manage office activities.
• Prepared agendas and took notes at meetings to archive proceedings.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Entered data, generated reports, and produced tracking documents.

• Managed administrative logistics of events planning, event booking and event promotions.
• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
• Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
• Attended conferences and events to stay up-to-date with industry trends and planning standards.

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Planned operations to effectively cover needs while controlling costs and maximizing service.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

• Planned operations to effectively cover needs while controlling costs and maximizing service.
• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

· Maintained bar stocks, replenishing daily as necessary.

· Made engaging connections with guests to create loyalty.

· Maintained full knowledge of bar and menu items and made recommendations.

· Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.

· Calculated charges, issued bills and collected payments.

• Manage order fulfillment, Collecting and applying Cash payments
• Identify duplicate records in the Vendor Invoice receipt, verify and process the invoice accurately and in timely manner
• Match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce aging of invoice
• Handle manual and automatic payment requests along with verification and payment run proposal

• Monitored multiple databases to keep track of all company inventory.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Maintained safe food handling standards at all times.
• Educated customers about quality of baked goods to inspire continued support of brand and company mission.

• Assisted chefs with preparing and presenting food to guests, employing meticulous attention to detail and presentation expertise.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Met incoming customers and provided friendly, knowledgeable assistance.
• Kept tables neat by clearing away dirty dishes, wiping down surfaces and refreshing glasses or beverages.