Performance-oriented Sales Leader offering exceptional record of achievement over 15 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
15
15
years of professional experience
Work History
Sales & Marketing Manager
Pacific Island Investments Ltd
06.2023 - 09.2023
Analyzed sales and marketing data for improved strategies.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Performed competitive analyses and adjusted sales and marketing strategies accordingly.
Implemented systems and procedures to increase sales.
National Sales & Marketing Manager
Pacific Coatings Limited (Dulux Fiji)
09.2011 - 04.2023
Directed strategic planning, budgeting and partnership development to fuel growth and optimize profits.
Developed and implemented pricing structures to facilitate revenue development.
Expanded strategies to develop market share, increase penetration and boost engagement.
Tracked and reported on key metrics for projects, events, programs and campaigns.
Developed sales strategy based on research of consumer buying trends and market conditions.
Key Achievements
Delivered year-on-year growth in sales for 5 consecutive years with average growth rate of 19%.
Launched Sales Conference in 2013 – major success and since then an annual event on company’s calendar.
Successful set up of Dulux Trade Centers in 6 new locations – major contributor to total National sales.
Introduced TV and Radio campaigns to support promotional plans
Assistant Retail Manager
Digicel (Fiji) Ltd
01.2011 - 08.2011
Monitored inventory management and assisted with accurate, cost-effective ordering processes.
Engaged directly with customers to offer assistance and resolve complaints.
Supported senior management in implementing and upholding store policies and procedures.
Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
Implemented strategies focused on increasing store sales and customer satisfaction.
Key Achievements
Achieved top spot in Pacific market on Retail Audit scores.
Improved audit scores from 82% in 2010 to 91% 2011.
Maintained consistent achievement of handset sales & SIM activation targets in all Flagship & dealer stores.
Led successful launch of Digicel Repair Centre in Suva Flagship Store.
Retail Executive
Digicel (Fiji) Ltd
02.2010 - 12.2010
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Reduced product return backlogs by 60% within first 2 months.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products. Exceeded SIM and Handset sales targets by 20% over previous year
Trained team members in successful strategies to meet operational and sales targets.
Territory Sales Representative
Colgate Palmolive Co
06.2009 - 02.2010
Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Built relationships with customers and community to promote long term business growth. Achieved 30% growth in share of shelf space.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Increased quarterly sales by 20% over previous year.
Maintained current knowledge of evolving changes in marketplace.
Retail Graduate Trainee
Jacks Of Fiji
08.2008 - 05.2009
Worked under supervision of senior employers to help plan and direct work of organization.
Worked in various departments to gain hands-on experience.
Organized and maintained records.
Used company reports to analyze sales, gross profit and inventory activity.
Education
Certificate in Executive Management & Development - Strategic Intelligence
University of New South Wales
Sydney, Australia
08.2019
MBA - Business Administration And Management
University of The South Pacific
Suva, Fiji
09.2015
Bachelor of Arts - Management & Public Admin And Industrial Relations
University of The South Pacific
Suva, Fiji
09.2007
Skills
Account Development
Promotions and Marketing Strategies
Business Growth and Client Base Retention
Marketing Planning & Market Surveying
Retail Knowledge
Budgeting and Expenditures
Team Recruiting, Onboarding and Staff Development
Operating Procedures and Policies
Sales Statistics Analysis
Performance Tracking and Evaluations
Business Development
Referees
Available upon request
Timeline
Sales & Marketing Manager
Pacific Island Investments Ltd
06.2023 - 09.2023
National Sales & Marketing Manager
Pacific Coatings Limited (Dulux Fiji)
09.2011 - 04.2023
Assistant Retail Manager
Digicel (Fiji) Ltd
01.2011 - 08.2011
Retail Executive
Digicel (Fiji) Ltd
02.2010 - 12.2010
Territory Sales Representative
Colgate Palmolive Co
06.2009 - 02.2010
Retail Graduate Trainee
Jacks Of Fiji
08.2008 - 05.2009
Certificate in Executive Management & Development - Strategic Intelligence
University of New South Wales
MBA - Business Administration And Management
University of The South Pacific
Bachelor of Arts - Management & Public Admin And Industrial Relations