Anupama Balakrishnan

✔ Gather requirements and write User stories using Azure DevOps.

✔ Define configuration specifications

✔ Lead UAT activities and implementation.

✔ Define reporting requirements.

✔ Design, document and maintain system processes.

✔ Perform GAP Analysis and Risk Analysis and provide insights and recommendations to product team.

✔ Analyze current processes, identify potential solutions and recommend feasible approach.

✔ Involved in Process Modeling using basic BPMN notations.

✔ Prepare Training manuals for the client and provide demo sessions.

✔ Evaluating business processes, GAP analysis and developing and implementing solutions.

✔ Performing requirements analysis and prepare Business Requirement Document (BRD) and Software Requirements Specification (SRS) documents.

✔ Effectively communicating your insights and plans to cross-functional team members and management.

✔ Gathering critical information from meetings with various stakeholders and producing useful reports.

✔ Work closely with business stakeholders to understand their needs, objectives, and challenges.

✔ Elicit, document, and analyze business requirements, processes, and workflows.

✔ Translate business requirements into clear and concise functional specifications for technical teams.

✔ Collaborate with technology teams to design solutions that meet business needs.

✔ Propose innovative and practical solutions to address business challenges.

✔ Serve as a liaison between business stakeholders and technology teams.

✔ Communicate technical concepts to non-technical stakeholders.

✔ Present findings, recommendations, and project updates to management.

✔ Create detailed documentation including business requirements, process flows, use cases, and user stories.

✔ Maintain accurate and up-to-date project documentation throughout the project lifecycle.

✔ Collaborate with project managers to define project scope, objectives, and deliverables.

✔ Assist in project planning, estimation, and resource allocation.

✔ Monitor project progress and identify potential risks or deviations from the plan.

✔ Support and lead system integration testing, user acceptance testing, and validation of implemented solutions

to ensure that testing is done as per the requirements.

✔ Ensure that delivered solutions meet the specified requirements and are of high quality

✔ Identify areas for process optimization and efficiency enhancement.

✔ Recommend process improvements and assist in their implementation.

✔ Define configuration specifications and business analysis requirements.

✔ Support and lead QA activities- System Testing, SIT and UAT

✔ Define reporting and alerting requirements.

✔ Gather the requirements and write User stories using TFS.

✔ Help design, document and maintain system processes.

✔ Report on common sources of technical issues or questions and make recommendations to product team.

✔ Communicate key insights and findings to product team.

✔ Constantly lookout for ways to improve monitoring, discover issues and deliver better value to the customer.

✔ Prepare Training manuals for the UAT team and provide necessary support.

✔ The sole person who was responsible for all the BA and QA related activities starting from Business Analysis till going live

✔ Implemented the business processes, quality procedures, policies and standards in MoPH.

✔ Created a Test Procedure document and a standard template that was baselined for all the test documents in MoPH.

✔ Attending Requirement Analysis meetings with the client.

✔ Gathering requirements from the client and preparing the Business Requirement Document (BRD) and Functional Specification documents.

✔ Developing Dashboards/Reports using Power BI based on client requirements.

✔ Co-ordinate with the internal/external auditors to check the past issues highlighted by them in reviews which can be used as basis to develop the QA plan for each project or Change Request.

✔ Prepare training manual for the UAT team.

✔ Giving training to the UAT team and providing necessary support for going live.

✔ Conduct GAP Analysis, Scope Analysis and  Impact Analysis on business process for data migration projects using techniques like Use case diagram and Flow charts.

✔ Engaged with vendors and stakeholders for review of requirements/ functional specifications of a project and involved in change management process to get it approved to ensure smooth process for going live.

✔ Delivered timely support by tracking the issues and communicating resolutions to end users

✔ Participating in Daily Scrum calls and Defect Triage calls.

✔ Act as a shift lead and monitor and support SIT and ETL Testing activities.

✔ Worked as a Jr Analyst and involved in the Scrums calls and worked on design of User Stories and learning of end to end system to provide the insight to the team. 

✔ Implementing a comprehensive management plan for each project and holding regular stakeholder meetings to keep all the involved parties updated.

✔ Collaborated with business and IT Teams for requirements feasibility.

✔ Collaborated with multiple teams and third party vendors for end to end user journeys.

✔ Identifying and understanding the defects from development team, SME and getting the bugs resolved on time.