Experienced Teacher of Education, Literature & Language.
Experienced Quality Assurance and Higher Education Professional with more than 20 years’ experience in the Education sector and 10 years in the higher education/vocational education which includes regulatory work, programme development, quality assurance and compliance, regional and international accreditation, project management, policy development and executive administration/ board servicing.
Possess a comprehensive understanding of developing standards and qualifications in consultation with various Industry bodies to meet the labor market demands.
Achieved 23 International Accreditation for the University of the South Pacific including the prestigious recognition from Skills International NZ for 6 qualifications within 1 year at office.
Achieved the first and only offshore Registered Training Organisation (RTO) status for the University of the South Pacific, with Australian Skills Quality Authority (ASQA) and underwent 2 successful Compliance Audits.
Overview
22
22
years of professional experience
Work History
Administrator and Research Officer
Institute Of Population Studies, University Of Waikato
05.2023 - Current
Act as the first point of contact on behalf of Te Ngira, including answering queries by phone, email or in person
Assist the Director with budget preparation for the Institute, monitoring of office budget expenditure, raising invoices and arranging financial payments as required
Preparation of employment contracts for sessional assistants, casual employees and one-off payments
Update the Te Ngira website and social media platforms (in conjunction with RDM)
Arrange catering and assist with the organisation and planning of events as required
Coordinate and record minutes at Institute meetings
Co-ordination of travel arrangements for staff (domestic and international) and liaison with travel agents and conference organisations where required
Co-ordinate logistics for visitors to Te Ngira
Monitor and stock the Te Ngira mailroom, tearoom, stationery
Co-ordinate PVC approvals for staff activities and research income
Maintain Te Ngira’s website information in consultation with the Director
Maintain and update the Institute’s noticeboards
Assist staff with publication of electronic paper outlines
Submit examination papers to the Student Services Division
Co-ordination of postgraduate theses marking and examination
Assisting academic staff in the monitoring of student performance using the Moodle e-learning platform and the student management system areas
Preparation of annual prescriptions and co-ordinate the annual timetable process
Assist with grade entry processes including recording of marks and data entry of final grades
Participate in committees as required
Participate in health and safety matters (ALPSS committee and fire warden)
Provide feedback on existing processes and contribute to a culture of continuous improvement and mutual support
Co-ordination of programme/school/division level events and activities as required
Provision of administrative support to programmes, division committees and programme staff occupying division-level roles as required
Participate in the maintenance of a safe and healthy work environment for self and others including students
Comply with and undertake responsibilities set out in the University’s Health and Safety Policy.
Senior Administrative Specialist
College of Health Solutions at Arizona State University
09.2022 - 04.2023
Provide support to undergraduate academic program directors in areas such as managing and timely analysis of programme dashboards, canvass and other online portals, scheduling appointments, utilizing Doodle polls, and maintaining record-keeping systems
Work with various content management systems, relational databases and software interfaces such as Salesforce, People Soft, Microsoft Office Suite, Google Forms, Qualtrics, Adobe Acrobat and Adobe Creative Suite
Produce meeting agendas, coordinate location and invitations, record and distribute minutes, and maintain membership lists for director-led meetings including curriculum committee, program admissions, strategic planning, etc
Support cyclical director-led initiatives containing specialized or sensitive information, including program assessment, course staffing and teaching evaluations
Assist with student correspondence such as creating flyers and composing and sending form letters and surveys
Respond to inquiries by providing information requiring comprehensive knowledge of university policies and procedures; interprets administrative decisions and policies to other staff.
Teacher
Frontline Educator
08.2022 - 09.2022
Prepared and follow lesson plans to create a cohesive and consistent learning experience for students
Managed the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment
Monitored student progress and performance, and maintained meticulous documentation for each student
Assessed the needs of students and modified teaching style and lesson plans to accommodate different learning needs
Taught students with various learning needs and helped them achieve their greatest potential.
Manager - Quality Assurance and Accreditation
The University of the South Pacific
02.2017 - 07.2022
Managed the University’s Registered Training Organisation (RTO) with Australian Skills Quality Authority (ASQA)- this included programme development and approval through the university quality assurance mechanisms and ASQA approvals, marketing, enrollment, orientation, and observation of classes, dealing with student issues, on boarding teaching staff, ensuring smooth day to day operations of the RTO and compliance to ASQA standards
Managed general accreditation processes, including managing a portfolio of accredited and endorsed courses, development of documentation, liaising with internal and external accrediting bodies and securing timely approvals and socializing the information with university stakeholders
Worked with Heads of Colleges to provide oversight and advice on the design and development of curriculum, including advice on course and subject design, university, government and other external requirements
Planned, developed and implemented a quality assurance and improvement framework for accreditation and compliance processes
Planned and managed meetings with Industry Advisory Committees to develop, strengthen and amend university programmes and maintain quality assurance
Conducted student satisfaction surveys and graduate destination surveys
Coordinated Academic committee meetings for the university
Managed quality assurance of all porgrammes and produced compliance report and recommended actions to Head of College’s and Programme Coordinators
Facilitated compliance audits by external accrediting bodies, including planning, preparation and execution of desktop/site audits followed by responding to audit reports
Enforced implementation of Internal Quality Assurance & Continuous improvement Framework
Conducted surveys on labor market in the region and worked with relevant Colleges to develop courses/ programmes in response to the needs of the region
Conducted survey on the relevancy of existing programmes and produced reports and subsequent action plans
Conducted survey on employer satisfaction, pathways and graduate destination surveys
Conducted programme and institutional self-assessment against the standards of accreditation agencies followed by accreditation processes
Recruited and appointed staff
Monitored staff performance and completed staff reviews with recommendations
Approved financial requisitions as per given authority and cost effectively manage the budget
Resolve student/College staff conflicts as and when required.
Quality Coordinator – Accreditation, Audits and Reviews
The University of the South Pacific
03.2015 - 01.2017
Prepared initial accreditation applications, submissions in accordance with the Accreditation Criteria and Standards
Conducted accreditation workshops
Liaised with accreditation bodies on timelines for the site visits and ensure availability of evidence supporting the submission during the visits
Worked to get programmes accredited both nationally and internationally (provisional or full)
Ensured compliance with national legislative bodies for TVET programme delivery
Facilitated accreditation related meetings as necessary and provided regular accreditation progress reports to Director Pacific TAFE
Researched best practices in Skills Based programme delivery and assisted Pacific TAFE in subsequent implementation
Ensured to keep up to date with vocational accreditation processes of Fiji Higher Education Commission (FHEC), Australian Qualifications Framework (AQF), New Zealand Qualifications Authority (NZQA) and Pacific Register of Qualifications and Standards (PRQS)
Being responsible for documentation of Pacific TAFE proposals and reported to Academic Programmes Committee (APC, Teaching Quality Committee (TQC) and Senate
Worked closely with International Accrediting agencies and higher education regulators in the region.
Team Leader – Registry/ Executive Secretary to the Board
Fiji Higher Education Commission
08.2012 - 03.2015
Managed and facilitated the proper organization and management of the Records
Manage the secretarial services to the FHEC board and its related committees
Worked closely with NZQA, Ministry of Foreign Exchange and Trade (MFAT) NZ, Department of Foreign Exchange and Trade (DFAT) Australia and other stakeholders in the Pacific in collaboration with the Executive Chairperson of FHEC
Liaised with Industry and Stakeholders to obtain relevant information and organize meetings
Support National Qualifications development and implementation
Advised students and parents on the grievances
Prepared FHEC annual reports and Annual Business Plan
Managed and maintained complaints register/ database of complaints
Formulated policies and procedures relevant to the Registry.
Vice Principal
Pt. Shreedhar Maharaj College, Ministry of Education
03.2012 - 07.2012
Ensured that academic policies and curriculum were followed
Developed and tracked benchmarks for measuring institutional success
Assisted teachers maximize their teaching potential
Convened meetings and dealt with concerns of students on a regular basis
Convened meetings with parents and administrators on a regular basis for problem resolution
Enforced discipline when necessary
Provided an atmosphere free of any bias in which students can achieve their maximum potential
Reported the Ministry of Education on school performance.
Head of Department- Languages
Ministry of Education
02.2006 - 03.2012
Built and sustained personal credibility by teaching effectively, to a consistently high standard in all respects
Provided leadership and focus, setting the tone, ethos and, through close liaison with the Deputy Head (Academic), ensure that the highest standards of teaching and learning are consistently delivered
Created a climate which enabled all staff to develop positive attitudes towards the subject and confidence in teaching it
Contributed to and supported the shared strategic vision for the school
Represented the Department within the school, to parents, Governors, visitors and other schools
They should ensure enhancement and foster a positive image of the department and the school in terms of public relations.
English Teacher
Ministry of Education
02.2002 - 01.2006
Monitored student progress and performance, and maintained meticulous documentation for each student
Assessed the needs of students and modified teaching style and lesson plans to accommodate different learning needs
Taught students with various learning needs and helped them achieve their greatest potential
Upheld the highest standards of honesty and integrity
Designed and implemented a carefully thought out curriculum for grades 9-12
Collaborated with other faculty members to connect curriculum and deepen the level of learning taking place
Communicated with students and families of students in a professional manner
Graded tests and exams using accurate answer keys.
University English Instructor at New Zealand University Of Waikato Joint InstituteUniversity English Instructor at New Zealand University Of Waikato Joint Institute
Instructor/Graduate Research Assistant/Graduate Associate/Dissertation Fellow at The Ohio State University/Institute for Population ResearchInstructor/Graduate Research Assistant/Graduate Associate/Dissertation Fellow at The Ohio State University/Institute for Population Research
Research Intern at Institute of Applied Studies- University of the South PacificResearch Intern at Institute of Applied Studies- University of the South Pacific