Sai Arun Reddy KasiReddy
MANAGER
Mount Roskill
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant Manager Trainee
MCDONALD'S
05.2024 - Current
- I am currently undergoing comprehensive training as a restaurant manager the program covers leadership, operations, customer service, and compliance.
- This experience is enhancing my skills in team management and strategic planning, it is preparing me to effectively oversee daily operations and drive business success.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Carefully interviewed, selected, trained, and supervised staff.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Manager
KFC
01.2014 - 03.2024
- Maintained professional, organized, and safe environment for employees and patrons. On boarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development. Improved safety procedures to create safe working conditions for workers.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals. Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved safety procedures to create safe working conditions for workers.
Education
Masters - Management Finance & Marketing
New Zealand School of Education
Auckland, AUK 01.2014 - 01.2016
Skills
- Strategic planning
- Staff Management Policies and procedures
- Sales and marketing
- Coaching and mentoring
- Key Performance Indicators
- Inventory control and record keeping
- Passion for customer satisfaction
- Point of sale (POS) system operation
- Business operations expertise
Timeline
Restaurant Manager Trainee
MCDONALD'S
05.2024 - Current
Manager
KFC
01.2014 - 03.2024
Masters - Management Finance & Marketing
New Zealand School of Education
01.2014 - 01.2016
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