Summary
Overview
Work History
Education
Skills
References
Timeline
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Anushka Francis

Howick,AUK

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Car Groomer

Toyota
North Shore, Wairau, Auckland
07.2023 - 12.2023
  • Washed vehicle exteriors with soap solutions or steam cleaners to remove dirt and grime.
  • Dried vehicles after washing with chamois cloths or air blowers.
  • Identified stains in interior fabrics that required additional cleaning treatment.
  • Vacuumed interiors to remove dirt and debris from carpets, upholstery, mats and other surfaces.
  • Cleaned and polished exteriors of vehicles using cloths, waxes, polishes, and cleaning agents.
  • Removed tar spots and other blemishes from exterior surfaces with special solvents or abrasives.
  • Organised work area daily by sweeping floors and emptying waste receptacles.

Sales Assistant

New World
Howick, Auckland
08.2020 - 12.2020
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Replenished merchandise on shelves as needed throughout the day.
  • Maintained cleanliness of the sales floor area at all times.
  • Provided compassionate assistance to clients in need of help.

Front of House Staff Member

KFC
Botany, Auckland
07.2018 - 12.2019
  • Greeted customers and answered questions about menu items.
  • Ensured compliance with health and safety regulations in the restaurant.
  • Processed customer payments accurately and efficiently.
  • Provided exceptional customer service to ensure satisfaction.
  • Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
  • Checked order accuracy before delivering to tables.
  • Assisted servers when necessary by refilling drinks or providing extra utensils.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Education

Hospitality Level 4

NZMA
Sylvia Park
05-2018

Beer & Wine, Liquor Controller Qualification

NZMA
Sylvia Park
01-2017

Pakuranga College
Auckland, NZ

Skills

  • Punctuality
  • Safety Procedures
  • Upholstery care
  • Efficient time management
  • Detailing equipment
  • Sales Techniques
  • Strategic Planning

References

References available upon request.

Timeline

Car Groomer

Toyota
07.2023 - 12.2023

Sales Assistant

New World
08.2020 - 12.2020

Front of House Staff Member

KFC
07.2018 - 12.2019

Hospitality Level 4

NZMA

Beer & Wine, Liquor Controller Qualification

NZMA

Pakuranga College
Anushka Francis