ANUSHKA GUPTA
Christchurch,New Zealand
Summary
A highly motivated and customer-focused professional with 8 years of experience in customer relations and a Master of Business degree in marketing and finance from Lincoln University. Experienced professional with financial analysis, risk assessment, and strategic planning skills. Utilizes analytical skills to identify financial trends and advise on risk mitigation. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
9
9
years of professional experience
Work History
FINANCIAL CONTRIBUTIONS ASSESSOR
Christchurch City Council
03.2023 - Current
- Preparing financial assessments and invoices using SAP software and Microsoft excel on everyday basis
- Documented condition and special features to provide accurate estimations
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process
- Proper knowledge about the council's land and building act and the development contributions policy to implement it
- Communication with the internal council team along with planners, engineers, finance officers, and legal advisors within the city council to ensure that development contributions are assessed fairly, transparently, and in accordance with relevant legislation and policies
- Filing documentation effectively and efficiently
- Providing reports every day to council
STATISTICAL DATA TECHNICIAN & ADMIN PROCESSING
Stats NZ
06.2022 - 03.2023
- Working on CENSUS 2023 project in Statistical Location and Admin Processing Team
- Supporting various business services including the Statistical Location Register, Address Verification, and Manual Intervention
- Using Salesforce, ARROW, ESRI maps and GEODEX for data reconciliation
- Ensured timely completion of projects with strong time management and prioritization skills
- Maintained quality standards with regular reviews of data inputs
SUPPLY CHAIN COORDINATOR
DHL, Ministry of Health
08.2021 - 05.2022
- Working on the Ministry of Health 2021 vaccination project
- Delivered project schedules in the required format to meet project requirements
- Supporting the ERP rollout for the supply chain team to frame real-time delivery plan
- Used Microsoft Excel and SAP SCM to effectively run operations
- Managed file system and reports
- Optimized warehouse space utilization, consolidating stock and improving overall organization
CUSTOMER SERVICE REPRESENTATIVE
Lincoln University
04.2019 - 07.2021
- Working in the Lincoln University food services for student accommodation
- Working on big events such Selwyn Sounds
- Customer relationship management, event coordination, Inventory control
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
BUSINESS AND CUSTOMER RELATION MANAGER
Asian Form Brassieres
01.2016 - 02.2019
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
- Controlled costs to keep business operating within budget and increase profits
- Developed and maintained relationships with customers and suppliers through account development
Education
Master of Business - Global Management, Marketing, Operations, Marketing, Strategy, Human Resource, Finance and Research
Lincoln University
08.2020
Bachelor of Business Administration - Banking And Finance
GGSIP University
08.2018
Skills
- Financial Assessments
- Records maintenance
- Land Use Planning and Zoning
- Regulatory Frameworks and Legislation
- Stakeholder Engagement
- Data Analysis and Reporting
- Analytical reasoning
- Project Management
- Communication and Presentation Skills
- GIS and Mapping Software Proficiency
Timeline
FINANCIAL CONTRIBUTIONS ASSESSOR
Christchurch City Council
03.2023 - Current
STATISTICAL DATA TECHNICIAN & ADMIN PROCESSING
Stats NZ
06.2022 - 03.2023
SUPPLY CHAIN COORDINATOR
DHL, Ministry of Health
08.2021 - 05.2022
CUSTOMER SERVICE REPRESENTATIVE
Lincoln University
04.2019 - 07.2021
BUSINESS AND CUSTOMER RELATION MANAGER
Asian Form Brassieres
01.2016 - 02.2019
Master of Business - Global Management, Marketing, Operations, Marketing, Strategy, Human Resource, Finance and Research
Lincoln University
Bachelor of Business Administration - Banking And Finance
GGSIP University
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