Aom Thoopbucha
Auckland,AUK
Summary
I have good interpersonal skills, I am reliable and dependable and often seek new responsibilities within a wide range of employment area.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Hospitality Team Member
Hyatt
10.2022 - Current
- Handled guest inquiries professionally, providing accurate information about hotel amenities and services.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Trained new staff members in customer service techniques and hotel operations.
- Developed and maintained positive relationships with guests for satisfaction.
Barista
Coffee Club Cafe
10.2019 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Healthcare Support Worker
Volunteer Work
06.2018 - 07.2018
- Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
Education
Bachelor of Arts - Media And Korean
University of Auckland
Auckland, NZ12.2026
High School Diploma -
Epsom Girls Grammar School
Epsom, NZ12.2018
Skills
- Initiative and Self-Motivation
- Guest Relations
- Cross-cultural sensitivity
- Guest Reception
- Concierge services
- Reliability
Languages
Thai
Native or Bilingual
English
Native or Bilingual
Timeline
Hospitality Team Member
Hyatt
10.2022 - Current
Barista
Coffee Club Cafe
10.2019 - 09.2023
Healthcare Support Worker
Volunteer Work
06.2018 - 07.2018
Bachelor of Arts - Media And Korean
University of Auckland
High School Diploma -
Epsom Girls Grammar School
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