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Knowledgeable Learning Specialist with a proven track record at Citizens Bank, enhancing employee performance through tailored training programs and effective coaching. Skilled in e-learning development and collaborative teamwork, I successfully implemented strategies that closed skill gaps, resulting in improved productivity and engagement across departments. Experienced with instructional design, needs assessment, and curriculum development. Utilizes innovative teaching methods to enhance educational experiences and drive learner success. Track record of creating impactful learning solutions tailored to diverse audiences.

Highly educated and professional individual prepared for role, with extensive experience in designing and facilitating engaging learning programs. Recognized for ability to foster collaborative environments and consistently achieve significant improvements in learner outcomes. Reliable team player with flexible approach to meet dynamic organizational needs.

Dynamic Learning Specialist at Foundever Asia Incorporated, adept at fostering inclusive environments and championing growth mindsets. Expert in training delivery and documentation, I enhanced team performance through effective mentoring and developed engaging instructional materials, resulting in improved learner outcomes and increased job satisfaction. Committed to collaborative learning and organizational change.
Knowledgeable Learning Specialist with proven expertise in developing and implementing effective learning strategies. Delivered impactful training programs that enhanced employee performance and engagement. Demonstrated strong instructional design and curriculum development skills. Learning professional with experience in developing and implementing effective educational programs. Strong focus on team collaboration and achieving measurable results. Skilled in curriculum development, instructional design, and leveraging technology for enhanced learning. Known for adaptability and reliability in dynamic environments.

With over 39 years at Anderson Community Schools, I've excelled in creating inclusive learning environments and enhancing academic performance through targeted interventions. My expertise in blended learning strategies and collaborative learning, coupled with a strong foundation in classroom management, has significantly contributed to the success of students across all grades.

At Prince George County Public Schools, my mission is to empower students through exceptional support and advocacy. Graduating with a Bachelor's Degree in Individualized Studies with focus in Education, I am currently pursuing a Master's degree in Special Education K-12 at Virginia State University's School of Education where I anticipate graduating in December of 2025 after passing state Praxis Exam. Eager to deepen my understanding, engage in community building, educational justice and contribute to the academic community in preparation for a fulfilling career in Special Education K-12.

April Astley

Summary

Overview

Work History

Learning Specialist

Recruitment & Training Manager

Customer Care Team Leader

Relationship Services Manager

Commercial Loan Documentation Specialist

Customer Service Team Leader

Contact Centre, Frontline & Personal/Mortgage Consultant

Education

4908 - Workplace Assessor Qualification - Contact Centre Operations

Accredited Workplace Assessor - Contact Centre Operations

Skills

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Timeline

Learning Specialist

Recruitment & Training Manager

Customer Care Team Leader

Relationship Services Manager

Commercial Loan Documentation Specialist

Customer Service Team Leader

Contact Centre, Frontline & Personal/Mortgage Consultant

4908 - Workplace Assessor Qualification - Contact Centre Operations

Accredited Workplace Assessor - Contact Centre Operations

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