APSANA KHAN

Auckland Meat Processors is part of Wilson Hellaby, a group that sources and delivers livestock and meat products in New Zealand and abroad.

• Weighed, portioned, and packaged meat for individual sale or bulk orders.
• Ensured accurate labeling of packages with weight, price, and expiration date.
• Counted stock and recorded for inventory recordkeeping.
• Organized and stored items at specific temperatures to maintain freshness.
• Worked effectively in damp and cold conditions to safely process meat.
• Reported any discrepancies in product quantity or quality to supervisors immediately.
• Maintained cleanliness of work areas including floors, walls, equipment and tools.
• Very well-versed in cleaning safety standards.
• Worked with cross-functional teams to achieve goals. Worked in the Beef room and the Lamb room as well.
• Completed day-to-day duties accurately and efficiently.
• Worked effectively in team environments to make the workplace more productive.
• Packaged meat products for distribution according to safety standards.

Fortis Memorial Research Institute is a state-of-the-art super specialty hospital that has gained a stellar reputation for providing world-class healthcare services.

• Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
• Collaborated with team members to streamline administrative processes and improve workflow.
• Utilized office software to create documents, spreadsheets, and databases efficiently.
• Organized and maintained filing systems, both paper and electronic.
• Assisted in preparing reports, presentations, and correspondence for management review.
• Coached and mentored new employees on company policies and procedures
• Helped oversee the daily operations of the store, managing staff and inventory
• Communicated with clients to address questions, concerns, and needs and provide quality customer service
• Resolved customer complaints and handled refunds and returns to promote satisfaction
• Provided emotional support to patient by encouraging them during difficult treatments or procedures
• Analyze sales data and customer feedback to identify areas for improvement and implement strategies to enhance sales and customer satisfaction
• Manage cash handling procedures and ensure accuracy in financial transactions
• Promoted to assistant manager 01/08/2019
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.

Kartavya Business Solutions Pvt Ltd is an Educational firm that provides manpower to other companies and generate sales as well as Trained the students in well manner

• Collaborated with hiring managers to discuss job requirements and desired candidate profiles
• Communicated directly with customers and partners to build strong business networks and relationships.
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Implemented long-range goals to improve sales and marketing plans, working closely with senior leaders
• Utilized cold and warm calling to connect with prospects, build trust and develop business relationships
• Training business developers and sales colleagues
• Conduct research to identify new and existing clients
• Attending events such as exhibitions and conferences
• Develop a growth strategy focused both on financial gain or customer satisfaction
• Build relationships with new organizations and taking interviews of new students.
• Handled incoming communications and directed inquiries to appropriate personnel.

BIGIPL is an International Organization and provides email marketing platform to their valuable customers

• Maintained fruitful relationship with abroad clients which includes EMEAA region.
• Experienced with Email-Marketing platform.
• Ensured timely delivery of services according to customer requirements
• Conducted market research and identified new business opportunities
• Researched competitive products and services by identifying and evaluating features and pricing strategies of competitors' offerings
• Benchmarked state-of-art practices for profit and service improvements
• Created and maintained a customer database for tracking potential business opportunities
• Handled International Business clients through Skype and ZOHO CRM
• Built relationships with existing and new clients and giving proposals for their marketing strategies
• Gained full knowledge of email marketing platform and giving demo to the new clients as well as existing clients
• Develop new email campaigns and partner with planning, creative and content teams to design new emails
• Ensuring email templates are user and screen friendly
• Conducting grammar, spelling and readability checks before sending emails.
• Managed client relationships to ensure satisfaction and retention efforts.
• Built relationships with clients, partners and vendors to facilitate successful partnerships.
• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
• Negotiated client contracts and agreements to cultivate profitable business transactions.