Aqdas Toloa Peni
Dynamic professional with expertise in Customer Service and cash handling. Ensuring a high standard of service in fast paced environments. Enhanced clients satisfaction through effective communication and problem-solving. Proven ability to manage tasks under pressure while maintaining attention to details and fostering strong relationships.
People skills and learning to love others no matter what their background and race. Reliable with talents for team building, leading and motivating. Positive attitude and willingness to take on added responsibilities to meet team goals.
Committed to leveraging these qualities to drive team success and contribute to organisational growth with excellent time management skills…
Work History
Frontliner
12 Years 4 Months- Assisted customers with inquiries and provided product information to enhance satisfaction.
- Executed point-of-sale tasks with precision, focusing on accurate transaction and cash handling.
- Ensured cleanliness and organization of work areas to uphold health and safety standards.
- Engaged with team members to refine service processes, contributing to a more efficient workflow.
- Managed food preparation and beverage service, ensuring timely delivery and customer satisfaction in a dynamic atmosphere.
- Implemented onboarding programs for new employees, emphasizing health and safety practices relevant to their assigned tasks.
Caregiver
1 Year 5 Months- Assisted clients with daily living activities, ensuring comfort and contributing to their overall health and happiness.
- Directed mobility assistance and personal care services for clients, ensuring strict adherence to safety protocols and comfort standards.
- Documented client progress and care plans with precision, ensuring seamless communication and coordination within healthcare teams.
- Partnered with healthcare professionals to design customized care strategies for diverse patient needs.
- Facilitated clear and impactful communication strategies to ensure alignment and understanding among clients and families.
- Advocated for client needs, enhancing overall quality of care provided.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Education
Certificate - Business Administration And Management
Skills
Languages
References:
Vicky Aroha Bray
Te Paina Aroha Ltd
Phone: 027 432 0677
432 0677
References
Gagan Singh
Te Paina Aroha Ltd
Manager Position
Phone: 02040273165