Aqsa Arshad
Auckland,AUK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Cake Decorator
The cheese Cake
Howick, Auckland
01.2022 - 12.2022
- Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
- Stacked layers of cakes onto tiered stands without damaging them.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
Customer Service Representative
Supermarket
Manurewa, Auckland
12.2021 - 01.2022
- Developed positive relationships with customers through friendly interactions.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
English Language Course
Manukau Institute of Technology
Auckland, NZ11-2017
High School Diploma -
Aorere College
Papatoetoe, NZ10-2016
Skills
- Food handling safety
- Floral design expertise
- Cake sculpting
- Stock rotation
- Icings and fondant
- Production and processing
- Adaptability
- Attention to detail
- Empathy and emotional intelligence
- Patience
- Product knowledgeability
- Time management and organization
- Sales ability
- Confidence
- Resilience
Languages
English
Professional
Urdu
Professional
Hindi
Professional
Punjabi
Professional
References
- Hamza Arshad
- Phone Number: 0221720942
- Company: GQ Plumbering LTD
Timeline
Cake Decorator
The cheese Cake
01.2022 - 12.2022
Customer Service Representative
Supermarket
12.2021 - 01.2022
English Language Course
Manukau Institute of Technology
High School Diploma -
Aorere College
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