Aquino Archangel
Tauranga,BOP
Summary
Striving for work and keeping the Business in Success. Ready for new challenges. Able to adopt new Tech to improve Responsibilities, Respect Seniors and Their experience. Working under pressure. Honesty for Business to make the workplace Best.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stacker
MPAC
The Lakes, Tauranga
09.2024 - Current
- Received, stored and replenished merchandise in an organized manner.
- Operated heavy machinery to stack and move products within the warehouse.
- Maintained safe working environment by adhering to safety protocols and procedures.
Junior Sous Chef
Detour bar lounge and restaurant
Whakatane, Whakatane
11.2021 - 10.2024
- Assisted Executive Chef in menu planning, recipe development and kitchen operations.
- Managed food inventory, ordering and receiving of products from vendors.
- Trained and supervised junior cooks in proper culinary techniques.
- Maintained a clean work area to ensure compliance with health regulations.
- Ensured accurate completion of prep lists and production sheets on a daily basis.
- Provided guidance to staff members regarding recipes, plating techniques, garnishes and portion control.
- Monitored food temperatures during storage, preparation and service to meet safety standards.
Duty Manager/Junior Sous Chef
Neighbourhood Beer Kitchen
Cherrywood, Tauranga
11.2023 - 08.2024
- Developed and implemented strategies to improve customer service.
- Maintained accurate records of staff attendance, sales figures and stock levels.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Ensured adherence to health and safety regulations throughout the premises.
- Investigated customer complaints in a timely manner, resolving issues efficiently.
- Provided training sessions for new staff members on company policies and procedures.
- Organized employee appraisals, providing feedback where necessary.
- Assisted with recruitment processes when necessary, interviewing potential candidates.
- Monitored performance of staff members, offering advice where appropriate.
- Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
- Responded promptly to any emergency situations that arose during shifts.
- Liaised with other departments to ensure seamless operations across the organization.
- Prepared weekly reports detailing sales figures and staff performance metrics.
- Reviewed customer feedback surveys in order to identify areas for improvement.
- Implemented quality assurance measures in order to maintain high standards of service delivery.
- Conducted regular inspections of equipment and facilities in order to identify any maintenance needs.
- Ensured compliance with local licensing laws and regulations relating to serving alcohol.
- Managed disciplinary processes for employees who failed to adhere to company policies or procedures.
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Negotiated cost-effective deals with suppliers in order to reduce overhead costs.
- Created positive work environment for employees and delivered exceptional customer service.
- Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
- Took care of customer problem escalated by other staff members.
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Collaborated with upper management to improve productivity of operations.
- Responded to customer questions regarding products, prices and availability.
- Complied with company policies, objectives and communication goals.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Trolly Operator
eastpack
Edgecumbe, Whakatane
03.2021 - 08.2021
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Verified accuracy of material measurements before loading into machines.
- Conducted regular inspections of machinery to identify any potential issues or malfunctions.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Learned and followed safety and emergency procedures.
Education
Some College (No Degree) -
Tauranga Boys Collage
Tauranga, NZSkills
- Quality Control Standards
- Material Inspection
- Pallet Jacks
- Visual Inspection
- Organizational abilities
- Heavy Lifting
- Oral communication
- Working Quickly
- First Aid Training
- Interpersonal Skills
- Critical Thinking
- Attention to Detail
- Decision-Making
- Teamwork skills
- Problem-Solving
- Excellent Communication
Certification
- red cross first aid certificate
- lqc license
- drivers license
- NCEA L1 & L2
Timeline
Stacker
MPAC
09.2024 - Current
Duty Manager/Junior Sous Chef
Neighbourhood Beer Kitchen
11.2023 - 08.2024
Junior Sous Chef
Detour bar lounge and restaurant
11.2021 - 10.2024
Trolly Operator
eastpack
03.2021 - 08.2021
- red cross first aid certificate
- lqc license
- drivers license
- NCEA L1 & L2
Some College (No Degree) -
Tauranga Boys Collage
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