ARABELLA TOWERS
Gonville,Whanganui
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Personable Retail Assistant with 1/2 years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Upbeat, customer-focused Sales Associate with 1/2 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable retail with strong ability customer service. Offering communication and a positive attitude. Highly organized, proactive and punctual with team-oriented mentality.
Overview
2
2
years of professional experience
Work History
Retail Assistant
123 Mart
Central, Whanganui
10.2022 - Current
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Performed regular inventory checks to ensure accurate stock control.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Assisted in setting up promotional displays, signage and window displays.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Monitored sales floor traffic and assisted customers with their inquiries.
- Kept up-to-date knowledge of all products available in the store.
- Rang up purchases accurately on the point-of-sale system.
- Restocked shelves with new merchandise when required.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Operated cash registers efficiently during peak hours of business.
- Answered phones promptly and directed calls appropriately.
- Attended team meetings regularly for updates on new products, promotions or services offered by the store.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Engaged with customers and recommended products based on needs and requests.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Calculated pricing, applied discounts and collected payments to process transactions.
Education
Te Kura
Homeschool Skills
- POS System Operation
- Cash Handling Accuracy
- Complex Problem-Solving
- POS Systems
- Customer Assistance
- Payment Processing
- Inventory Tracking
- Product Merchandising
- Effective communication abilities
- Cash Register Operation
- Store Organization
- Product Knowledge
- Retail Merchandising
- Cash Handling
- Organization
- Merchandise Receiving and Handling
- Honest and Dependable
- Task Prioritization
- Adaptability
- Interpersonal Communication
- Reliable and Responsible
- Exceeding Customer Expectations
- Positive Customer Engagement
- Basic Mathematics
- Creative Thinking
- Multitasking
- Time Management
- Professionalism
- Organizational Skills
- Problem-Solving
- Adaptable and Flexible
- Continuous Improvement
- Customer Needs Assessment
- Relationship Building
- Safety and Cleanliness Standards
- Building Customer Loyalty
- Active Listening
- Merchandising and Display
- Written Communication
- Flexible Hours
- Team Collaboration
- Item Ticketing and Pricing
- Store Opening and Closing
- Friendly and Helpful
- Interpersonal Skills
- Register Opening and Closing
- Damaged goods returns
Affiliations
- church
- Online schooling
- spending time with my family
Accomplishments
- first aid
Languages
English
Professional
References
References available upon request.
Timeline
Retail Assistant
123 Mart
10.2022 - Current
Te Kura
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