Ararau Kataina
TOKOROA
Summary
Dedicated professional with a proven track record at New World Tokoroa, enhancing operations and customer satisfaction. Leveraged organizational skills and effective communication to streamline processes and improve service delivery. Achieved significant efficiencies in inventory and order management, demonstrating leadership and problem-solving abilities. Committed to excellence and continuous improvement.
Results-driven professional prepared to enhance team dynamics and support collaborative efforts. Known for keen focus on teamwork and achieving outcomes through effective communication and flexibility. Reliable and adaptable, skilled in conflict resolution and fostering positive team environment.
Overview
1
1
year of professional experience
Work History
Seafood Team Member
New World Tokoroa
01.2024 - 03.2025
- Proactively identified opportunities to improve operations within the seafood department, suggesting ideas for process improvements or cost-saving measures when applicable.
- Handled customer inquiries professionally, offering solutions that met their needs while supporting store objectives.
- Maximized the efficiency of order processing by effectively prioritizing tasks during busy periods.
- Streamlined inventory management by accurately tracking incoming shipments and monitoring stock levels.
Checkout Assistant
New World Tokoroa
11.2023 - 03.2025
- Greeted customers and provided outstanding customer service.
- Promoted loyalty programs to enhance repeat business from satisfied customers.
- Achieved high accuracy rates with meticulous cash handling and payment processing tasks.
- Ensured compliance with local regulations by diligently verifying age requirements for restricted products during sale transactions.
Grocery Stocker
New World Tokoroa
11.2023 - 03.2025
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Checked aisles for spills to complete quick clean-up.
- Checked for outdated and overripe grocery items and removed from inventory.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Service Deli Assistant
New World Tokoroa
11.2023 - 03.2025
- Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
- Effectively managed high-volume periods by prioritizing tasks and maintaining composure under pressure.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Assisted customers with product selection, offering recommendations based on individual preferences and dietary needs.
- Mastered use of deli equipment, including slicers, scales, and wrapping machines for accurate portion control and packaging.
- Maintained a clean and organized workspace, adhering to strict sanitation standards for optimal food safety.
- Reduced food waste by implementing proper storage techniques and monitoring product levels during peak hours.
- Prepared custom sandwich orders with precision and attention to detail, resulting in increased repeat business.
- Ensured freshness and quality of products by monitoring expiration dates and rotating stock accordingly.
Education
Tokoroa High School
Tokoroa, WKOSkills
- Hard Working
- Organizational Skills
- Leadership Skills
- Time Management
- Effective communication
- Problem-solving capacity
Timeline
Seafood Team Member
New World Tokoroa
01.2024 - 03.2025
Checkout Assistant
New World Tokoroa
11.2023 - 03.2025
Grocery Stocker
New World Tokoroa
11.2023 - 03.2025
Service Deli Assistant
New World Tokoroa
11.2023 - 03.2025
Tokoroa High School
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