Arati J. Raval
Bradford,Dunedin New Zealand
Summary
Dynamic professional with a proven track record at Countdown Central, excelling in customer relationship management and inventory oversight. Adept at fostering team collaboration and delivering exceptional service, resulting in a 20% increase in customer satisfaction. Multilingual communicator skilled in quality assurance, committed to enhancing operational efficiency and achieving organizational goals.
Overview
13
13
years of professional experience
Work History
Checkout Operator
Countdown central
Dunedin,
Efficiently processed customer transactions using cash register while ensuring accuracy.
Maintained cleanliness and organization of checkout area to enhance customer convenience.
Assisted customers with product inquiries, delivering exceptional service.
Resolved customer complaints promptly, fostering a positive shopping experience.
Accurately processed cash, credit, debit, and check payments to ensure smooth transactions.
11.2020 - 05.2022
- Efficiently processed customer transactions using cash register while ensuring accuracy.
- Maintained cleanliness and organization of checkout area to enhance customer convenience.
- Assisted customers with product inquiries, delivering exceptional service.
- Resolved customer complaints promptly, fostering a positive shopping experience.
- Accurately processed cash, credit, debit, and check payments to ensure smooth transactions.
Seafood and Deli Supervisor
Countdown Central
Dunedin,
Supervised deli staff to ensure compliance with food safety standards.
Managed inventory and placed orders for deli supplies.
Trained new employees on deli procedures and customer service practices.
Resolved customer complaints to maintain satisfaction in deli area.
Ensured cleanliness of deli area and equipment according to health regulations.
Created promotional displays to highlight seasonal products.
Coordinated schedules for deli staff to ensure coverage during peak hours.
Monitored inventory levels to guarantee availability of supplies.
10.2014 - 03.2020
- Supervised deli staff to ensure compliance with food safety standards.
- Managed inventory and placed orders for deli supplies.
- Trained new employees on deli procedures and customer service practices.
- Resolved customer complaints to maintain satisfaction in deli area.
- Ensured cleanliness of deli area and equipment according to health regulations.
- Created promotional displays to highlight seasonal products.
- Coordinated schedules for deli staff to ensure coverage during peak hours.
- Monitored inventory levels to guarantee availability of supplies.
Cleaner
Spotless Facilities ltd
Ensured cleanliness in assigned areas through effective cleaning methods and equipment usage.
Conducted routine inspections to verify completion of all cleaning tasks.
Adapted to changing priorities while maintaining efficiency under tight deadlines.
Assisted in training new staff on proper cleaning techniques and safety protocols.
01.2012 - 01.2014
- Ensured cleanliness in assigned areas through effective cleaning methods and equipment usage.
- Conducted routine inspections to verify completion of all cleaning tasks.
- Adapted to changing priorities while maintaining efficiency under tight deadlines.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
Volunteer
Salvation Army store
Dunedin, New Zealand
02.2012 - 07.2012
- Facilitated customer selection and location of items throughout store.
- Organized merchandise displays to improve product visibility and accessibility.
- Processed sales transactions efficiently using point-of-sale systems.
- Sorted donations to guarantee quality and proper shelf placement.
Medical Receptionist
Avataran Eye & Maternity Clinic Ahmedabad
Ahmedabad India, Ahmedabad
01.2009 - 04.2010
- Streamlined patient check-ins and appointment scheduling for increased efficiency.
- Processed insurance claims and verified coverage details in a timely manner.
- Maintained precise patient records, ensuring regular updates and accuracy.
- Managed phone inquiries, delivering clear information to patients and medical offices.
- Organized medical supplies, ensuring front desk remained well-stocked at all times.
Education
Certificate course - Basic Barista Skills
Industry Training Solutions
Dunedin, NZ01.2013
Bachelor of Arts - Ancient History
Ahmedabad India
Ahmedabad India01.2009
PG Diploma - Computer Application
Electronics Corporation of India Limited
Hyderabad05.2007
Diploma - Electronics and Communication Engineering
Ahmedabad India
Ahmedabad India05.2003
Skills
- Multilingual communication
- Detail-oriented support
- Team collaboration and participation
- Oral health education
- Customer relationship management
- Inventory and supply management
- Quality assurance processes
- Circulatory assessments
- Patient management
Personal Information
- Date of Birth: 09/06/83
- Gender: Female
- Marital Status: Married
- have car
Residency
New Zealand Resident
Computing Profile
WINDOWS 10, older, Microsoft Office, PGDCA (Post Graduate diploma in computer applications)
Languages
English
Professional
Hindi
Professional
References
for character reference
Friend and colleague
Marianne Womphery
0274879958
References
References available upon request.
Timeline
Checkout Operator
Countdown central
11.2020 - 05.2022
Seafood and Deli Supervisor
Countdown Central
10.2014 - 03.2020
Volunteer
Salvation Army store
02.2012 - 07.2012
Cleaner
Spotless Facilities ltd
01.2012 - 01.2014
Medical Receptionist
Avataran Eye & Maternity Clinic Ahmedabad
01.2009 - 04.2010
Certificate course - Basic Barista Skills
Industry Training Solutions
Bachelor of Arts - Ancient History
Ahmedabad India
PG Diploma - Computer Application
Electronics Corporation of India Limited
Diploma - Electronics and Communication Engineering
Ahmedabad India