Aria Pilgrim
Christchurch,CAN
Summary
Customer Service Specialist with over 3 years of experience in engaging and professional client interactions. Proven track record in the baked goods sector and extensive kitchen support experience. Highly adaptable, demonstrating a strong willingness to acquire new skills and tasks. Aiming to leverage expertise in customer service to enhance operational efficiency.
Overview
2
2
years of professional experience
Work History
Airbnb Interior Designer
Ohana Property Management
, New Zealand
11.2023 - 02.2024
- Directed property fit-outs, ensuring timely completion.
- Coordinated job operations across the South Island.
- Worked closely with clients throughout the process ensuring strong relationships.
- Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
- Reviewed project costs, budgets and adherence to schedules.
Cook/FOH Team Member
Sopheze Espresso Garden And Cafe
01.2023 - 11.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created inviting environment through warm greetings.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Retail Sales Cashier/Bakery Assistant
Ubake Bakery
Washdyke, Timaru
03.2022 - 01.2023
- Warmly greeted customers to create welcoming store environment.
- Assisted customers by answering questions and fulfilling requests.
- Handled credit, debit card and cash transactions with precision to maintain accuracy.
- Supported head baker by working overtime in bread, doughnut, and pie production.
Education
Diploma - Commerce
University of Canterbury
Christchurch, NZ11-2025
Diploma of Interior Design And Decoration - Interior Design
The Interior Design Institute
Auckland12.2023
Skills
- Communication Skills
- Client relations and customer service
- Cooking
- Kitchen cleaning and maintenance
- Adaptability
- Self-Motivation
Timeline
Airbnb Interior Designer
Ohana Property Management
11.2023 - 02.2024
Cook/FOH Team Member
Sopheze Espresso Garden And Cafe
01.2023 - 11.2023
Retail Sales Cashier/Bakery Assistant
Ubake Bakery
03.2022 - 01.2023
Diploma - Commerce
University of Canterbury
Diploma of Interior Design And Decoration - Interior Design
The Interior Design Institute
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