Ariana Kane
Fully Vaccinated
Summary
Astute and enterprising Manager, successful at leading every facet of new and ongoing operations. Strategic thinker and tactical decision-maker with passion for working with people and willingness to take on any challenge. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Management Team Member
The Good Home Wigram
Wigram, CAN
Adminstration
Harvey Norman Christchurch
Christchurch, CAN
Mangement Team
Beach Cafe And Wine Bar
Waimairi Beach, CAN
08.2019 - Current
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Increased customer satisfaction by resolving any issues.
- Developed and maintained courteous and effective working relationships.
- Saved $ by implementing cost-saving initiatives that addressed long-standing problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with customers from all walks of life to understand needs and provide excellent service.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Oversaw daily operations to ensure high levels of productivity.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Skills
- Inventory Management
- Handling Complaints and Inquiries
- Delegation and Supervision
- Sales Leadership
- Merchandise Quality Assurance
- Team Building and Motivation
- Merchandise Promotion and Display
- Microsoft Office
- Flexible Work Schedule
- Scheduling and Time-Tracking
- Cash Handling and Reconciliation
- Decision Making
- Retail Operations
- Recruitment and Training
- Health and Safety Procedures
- Customer Service Management
- Staff Coaching and Training
- Computer Proficiency
- Reporting and Performance Analysis
- Performance Monitoring
Additional Information
References
Craig Richards (Owner)
Beach Cafe and Wine Bar
0210421197
Andy Jacques (Owner)
The Good Home Wigram
0275558858
Personal References
Kaye Souter
Management Team
0272121221
Cameron Howden
Sales Team Member Blackwells Motors
0224382561
Timeline
Mangement Team
Beach Cafe And Wine Bar
08.2019 - Current
Management Team Member
The Good Home Wigram
Adminstration
Harvey Norman Christchurch