Ariane Ramirez
Papakura,AUK
Summary
An experienced administrator who thrives in a fast-paced environment and enjoys working in a diverse background, seeking to re-enter the workforce and grow in the company.
Overview
8
8
years of professional experience
Work History
Parental Leave
10.2019 - 01.2024
- I have dedicated my time to nurturing and caring for my children, which provided me with valuable transferable skills and opportunities for personal growth.
HR Administrator
SGS New Zealand Ltd
Auckland, AUK
03.2019 - 10.2019
- Provided accurate and timely support to HR team and internal clients
- Collaborated with HR Advisor, regional administrator, and manager to ensure casual employees had correct information (i.e., name, position, and salary)
- Supported HR Advisors in end-to-end recruitment (appointment setting, pre-employment checks), onboarding (employee pack and checklist); Coordinated medical and annual drug/ alcohol testing schedules with managers, employees, and providers
- Organised electronic compilation of employee files.
- Coordinated employee events and recognition programs to promote a positive work culture and strengthen team relationships.
Corporate Receptionist | Administrator
SGS New Zealand Ltd
Auckland, AUK
10.2017 - 03.2019
- Managed the reception area of the Head Office, including office facilities and provided administrative support to other departments
- Meet and greet staff and customers in person and via telephone in a professional, courteous and friendly manner
- Managed the visitor management system nationally for attendance and, health & safety
- Managed petty cash for the Penrose office
- Managed requisitions and purchase/standing orders receipt using Oracle to ensure corporate facilities were established and maintained (e.g., Milk deliveries, office supplies, rubbish collections, etc.)
- Sorted, received, and distributed mail correspondence between departments and personnel.
Customer Service Executive
Adroit Instrumentation Pte Ltd
Singapore
08.2015 - 06.2017
- Part of a customer-centric team in one of Singapore's leading Healthcare Communications Systems
- Maintained good relationships with existing customers by providing invaluable support to their needs, such as monitoring expiration of service agreements and timely delivery of ordered equipment
- Effectively increased accounts receivables by strictly monitoring payment terms and proper coordination with customers
- Ensure that engineers and technicians have updated safety certificates/cards before start of every project
- Use of in-house CRM software to monitor and maintain customer database.
Education
Business Administration (Course) -
Open Polytechnic
Auckland, NZ10.2023
Bachelor in Office Administration -
Polytechnic University of The Philippines
Manila, Philippines05.2009
Skills
- Customer Service
- Adept in Microsoft Office
- Can build rapport across levels of organisation
- Data Entry (61wpm)
- Adobe Acrobat
Additional Information
New Zealand Permanent Resident
References
Referees are available on request.
Timeline
Parental Leave
10.2019 - 01.2024
HR Administrator
SGS New Zealand Ltd
03.2019 - 10.2019
Corporate Receptionist | Administrator
SGS New Zealand Ltd
10.2017 - 03.2019
Customer Service Executive
Adroit Instrumentation Pte Ltd
08.2015 - 06.2017
Business Administration (Course) -
Open Polytechnic
Bachelor in Office Administration -
Polytechnic University of The Philippines