Ariane Ramirez
Papakura,AUK
Summary
An experienced administrator who thrives in a fast-paced environment and enjoys working in a diverse background, seeking to re-enter the workforce and grow in the company.
Overview
8
8
years of professional experience
Work History
Parental Leave
10.2019 - 01.2024
- I have dedicated my time to nurturing and caring for my children, which provided me with valuable transferable skills and opportunities for personal growth.
HR Administrator
SGS New Zealand Ltd
03.2019 - 10.2019
- Provided accurate and timely support to HR team and internal clients
- Collaborated with HR Advisor, regional administrator, and manager to ensure casual employees had correct information (i.e., name, position, and salary)
- Supported HR Advisors in end-to-end recruitment (appointment setting, pre-employment checks), onboarding (employee pack and checklist); Coordinated medical and annual drug/ alcohol testing schedules with managers, employees, and providers
- Organised electronic compilation of employee files.
- Coordinated employee events and recognition programs to promote a positive work culture and strengthen team relationships.
Corporate Receptionist | Administrator
SGS New Zealand Ltd
10.2017 - 03.2019
- Managed the reception area of the Head Office, including office facilities and provided administrative support to other departments
- Meet and greet staff and customers in person and via telephone in a professional, courteous and friendly manner
- Managed the visitor management system nationally for attendance and, health & safety
- Managed petty cash for the Penrose office
- Managed requisitions and purchase/standing orders receipt using Oracle to ensure corporate facilities were established and maintained (e.g., Milk deliveries, office supplies, rubbish collections, etc.)
- Sorted, received, and distributed mail correspondence between departments and personnel.
Customer Service Executive
Adroit Instrumentation Pte Ltd
08.2015 - 06.2017
- Part of a customer-centric team in one of Singapore's leading Healthcare Communications Systems
- Maintained good relationships with existing customers by providing invaluable support to their needs, such as monitoring expiration of service agreements and timely delivery of ordered equipment
- Effectively increased accounts receivables by strictly monitoring payment terms and proper coordination with customers
- Ensure that engineers and technicians have updated safety certificates/cards before start of every project
- Use of in-house CRM software to monitor and maintain customer database.
Education
Business Administration (Course) -
Open Polytechnic
Auckland, NZ10.2023
Bachelor in Office Administration -
Polytechnic University of The Philippines
Manila, Philippines05.2009
Skills
- Customer Service
- Adept in Microsoft Office
- Can build rapport across levels of organisation
- Data Entry (61wpm)
- Adobe Acrobat
Additional Information
New Zealand Permanent Resident
References
Referees are available on request.
Timeline
Parental Leave
10.2019 - 01.2024
HR Administrator
SGS New Zealand Ltd
03.2019 - 10.2019
Corporate Receptionist | Administrator
SGS New Zealand Ltd
10.2017 - 03.2019
Customer Service Executive
Adroit Instrumentation Pte Ltd
08.2015 - 06.2017
Business Administration (Course) -
Open Polytechnic
Bachelor in Office Administration -
Polytechnic University of The Philippines
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