Summary
Overview
Work History
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Arieta Buekilagi

Hamilton,WKO

Summary

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Diligent Manager with background in managing team schedules, resolving conflicts, and ensuring operational efficiency. Proven ability to streamline processes and improve staff productivity. Demonstrated leadership and communication skills in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salaried Shift Manager

Burger King New Zealand
09.2023 - Current
  • Tracked receipts, employee hours, and inventory movements.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Kept employees operating productively and working on task to meet business and customer needs.

Duty Manager

Burger King Fiji
07.2022 - 08.2023
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained employees in essential job functions.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
  • Coordinated staff training sessions on new systems or procedures, fostering continuous learning among team members.
  • Ensured compliance with all company policies, local regulations, and industry standards related to hotel operations.

Crew Member

Burger King
11.2020 - 07.2022
  • Collaborated with team members to complete orders.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Took orders, prepared meals, and collected payments.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Accurate money handling
  • Staff Motivation
  • Opening and closing procedures

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Ensuring smooth sailing of restaurant operations with regards to effective time management and task handling.
  • Worked closely with the team in order to achieve set net sales or revenues in order to receive incentives.
  • Ensured ample amount staffs are scheduled to work in a shift or arrange staffs if less than expected.

Certification

  • Completed required fire warden and first aid trainings that needed to be done (certificates attached) for Fiji and New Zealand.
  • Completed long service award (2022) for Burger King Fiji.
  • Was named Crew of the month twice, one in 2021 and the other was in 2022.
  • Completed Customer Service Training back in 2022.
  • Completed High School with certificates attached.



Languages

fiji
Native or Bilingual
English
Full Professional

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Food Tourism
  • I participate in a variety of outdoor recreational activities
  • Video Gaming
  • Love meeting new people and am a social butterfly i would say
  • Cooking - love knowing new recipes and bringing it to life
  • I have passion for my work, love learning new things and grow myself with my career

Timeline

Salaried Shift Manager

Burger King New Zealand
09.2023 - Current

Duty Manager

Burger King Fiji
07.2022 - 08.2023

Crew Member

Burger King
11.2020 - 07.2022
  • Completed required fire warden and first aid trainings that needed to be done (certificates attached) for Fiji and New Zealand.
  • Completed long service award (2022) for Burger King Fiji.
  • Was named Crew of the month twice, one in 2021 and the other was in 2022.
  • Completed Customer Service Training back in 2022.
  • Completed High School with certificates attached.



Similar Profiles

CREATE PROFILE
Arieta Buekilagi