Arisa Arai
Point England,Auckland
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. I have 4 years of experiences in hospitality field. I am highly motivated and hardworking individual, who has an excellent customer service experience. Effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.
Overview
6
6
years of professional experience
Work History
Barista
CAFFE VELOCE
Japan
10.2023 - 02.2024
- Served an average of 300+ customers daily
- Worked in one of the top 3 busiest branches in Japan.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Teacher
SOUEI Cram school
Japan
07.2023 - 02.2024
- Taught math, Japanese, English, science, and history for junior high school students
- Was charge of 40 students in a month
- Awarded as the teacher with the highest grade in one term.
- Maintained a safe and orderly learning environment for all students.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Actively sought out opportunities for collaboration with other teachers within the district.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
Kitchen, Hall Staffs
Onyasai (Japanese restaurant)
Japan
05.2018 - 02.2020
- Fast and reliable with sanitizing utensils at the restaurant
- Interpreter for the foreigners in the stores.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Understood and followed oral and written directions.
Education
Bachelor`s in International relations -
University of Toyo
02.2024
Education of Individuals in Elementary Education Programs
University of Bologna
Italy08.2023
High School Diploma -
Yokosuka High School
Japan03.2021
Skills
- Cash Handling
- Table Bussing
- Opening and Closing Duties
- Ordering Procedures
- Beverage Preparation
- Espresso Machine Operation
- Coffee Expertise
- Fluent in Japanese
- Safe Food Handling
Community And Volunteer Experience
- University of Bologna, Bologna, Italy, 09/2022, 08/2023, Assistant teacher as a volunteer, Assist teaching Japanese with local teacher at faculty of Japanese in the faculty of Japanese linguistic and language.
- University of Toyo, Tokyo, 04/2021, 01/2024, Partners as a volunteer, Assist learning Japanese with exchange students from all over the world in my home university.
Visa Expiration
02/2024
Availability
Available for immediate start, able to work any day and anytime.
Languages
- Japanese, native
- English, upper-intermediate
- Italian, intermediate
Affiliations
- Engaging in meaningful conversations with people.
- Walking
- Exploring nature
Timeline
Barista
CAFFE VELOCE
10.2023 - 02.2024
Teacher
SOUEI Cram school
07.2023 - 02.2024
Kitchen, Hall Staffs
Onyasai (Japanese restaurant)
05.2018 - 02.2020
Bachelor`s in International relations -
University of Toyo
Education of Individuals in Elementary Education Programs
University of Bologna
High School Diploma -
Yokosuka High School
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