Arlene Delgado
Invercargill,Appleby
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Services & POAC Administrator
WellSouth Invercargill
01.2023 - Current
- Assists the Programme lead for Clinical Services with general office duties, travel bookings, preparing interview, orientation, and recruitment
- Load and process referrals for the clinical services teams
- Welcoming and greeting patients and guests
- Calling and scheduling patients for appointments
- Maintaining and updating patient records
- Inbox and Calendar Management for the Programme Lead and her team
- Organizing internal and external group sessions and meeting for the team
- In charge of processing funding claims for WellSouth’s Programmes
- Undertakes timely and complete maintenance of management, services, and administrative records, filing, and documentation in support of WellSouth activities
- Preparing agenda and taking meeting minutes for both internal and external stakeholders under WellSouth
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained database systems to track and analyze operational data.
Port Administrator
South Port Bluff
10.2021 - 01.2023
- Manage phone calls and email correspondence
- Welcoming clients and visitors
- Stock-taking and purchase orders for the management team
- Coordinating office events, meetings, and seminars for staff and clients (in charge of organizing the 2021 & 2022 Christmas at the Races)
- Assisting the Port General Manager with email management and scheduling
- Preparing agenda and minute taking
- In charge of organizing the schedule and travel of the port Pilot for the cruise season
- Creating reports, presentations, and other materials for the leadership team
- Arranging travel and accommodation for the leadership team
COVID19 Advisor
Whakarongorau Aotearoa
03.2021 - 10.2021
- Answering all incoming call inquiries from service users
- Scheduling service users for COVID19 vaccinations using NIBS
- Updating patient information using CICS
- Doing follow-up calls on service users who haven’t scheduled for vaccination
- Creating reports for service users who were at the “location of interest” and providing support and advice
- Triaging emergency calls to the correct department
- Recording accurate information in the customer database
Sales and Marketing Administrator
AJ Motors
05.2020 - 02.2021
- Company Overview: Christchurch
- Welcoming and greeting customers
- Negotiating prices, terms of sales, and agreements with customers
- Built customer relationships to promote long-term business growth
- Provided support with marketing initiatives by producing creative ideas
- Worked with the team to collaboratively reach targets and expectations
- Preparing documents and contracts before closing sale
- Processing invoices in the system
- Christchurch
Education
Level 8 Post Graduate Diploma - Business Enterprise
Southern Institute of Technology
12.2019
Bachelor’s - Fine Arts, Major in Advertising
La Consolacion College
01.2004
Skills
- MS Office
- Google Suite
- Calendar & Email Management
- Travel Arrangement
- Record Keeping and File Management
- Scheduling
- Data Confidentiality
- Customer Service
- Cultural Competence
- Data Entry
- Data confidentiality
- Document management
- Schedule coordination
- Time management
- Deadline adherence
- Data analysis
- Supplies ordering
- Record preparation
- Contract administration
- Recruitment support
Certification
- Te Whatu Ora Southern Immediate Life Support
- Engaging Pasifika by Le Va
- Pasifika Cultural Competency Training
- Wānanga Tōkeke: Equity in Health
- Minute Taking
Languages
English
Filipino
References
To be provided upon request
Timeline
Clinical Services & POAC Administrator
WellSouth Invercargill
01.2023 - Current
Port Administrator
South Port Bluff
10.2021 - 01.2023
COVID19 Advisor
Whakarongorau Aotearoa
03.2021 - 10.2021
Sales and Marketing Administrator
AJ Motors
05.2020 - 02.2021
Bachelor’s - Fine Arts, Major in Advertising
La Consolacion College
Level 8 Post Graduate Diploma - Business Enterprise
Southern Institute of Technology
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