Armaan Devgun
Queenstown,Otago
Summary
Dedicated Availability 2IC Manager
Highly skilled in staff motivation, productivity enhancement, and strategic planning. Known for excellent decision-making abilities, superior time management, and proven ability to drive team performance and achieve company goals. Seeking to leverage expertise in a dynamic and challenging role within a progressive organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
2IC Manager
The Warehouse Group
02.2023 - Current
- Completed extensive customer service training on communication strategies, empathy development, conflict resolution, product knowledge, and technical skills to deliver outstanding customer experiences
- Planned and directed staffing, training, and performance evaluations to develop robust sales and service programs
- Increased profitability through customer relationship building, community involvement, and targeted marketing
- Maximized team performance through continuous monitoring, coaching, and mentoring
- Maintained a professional, organized, and safe environment for employees and patrons
- Accomplished multiple tasks within stringent deadlines
- Improved safety procedures to create a secure working environment
- Motivated employees to drive productivity and commitment to goals
Store Team Member
The Warehouse Group
11.2021 - 11.2022
- Followed inventory management and loss prevention policies to minimize shrink
- Organized shelves, put away returns, and cleaned to maintain high standards
- Maintained general product knowledge to help customers locate merchandise
- Used POS system knowledge to process transactions and verify inventory
- Executed fast and friendly check-out experiences
Education
High School Diploma -
Te Aho O Te Kura Pounamu
Wellington, NZSkills
- Staff Management
- Strategic Planning
- Policies & Procedures
- Business Development
- Operations Management
- Project Management
- Coaching & Mentoring
- KPIs
Certification
- Forklift License
- First Aid Certificate
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
2IC Manager
The Warehouse Group
02.2023 - Current
Store Team Member
The Warehouse Group
11.2021 - 11.2022
High School Diploma -
Te Aho O Te Kura Pounamu
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