Arman Oganesian
Ophthalmologist
Auckland,AUK
Summary
Dynamic and versatile professional with diverse experience across healthcare and customer service industries. As a practicing doctor working towards recognition in New Zealand, I bring clinical precision, empathy, and problem-solving skills into everything I do. Have extensive experience operating various microsurgical systems, including Infinity, Centurion, Constellation, Stellaris, and Catarhex 3, as well as using microscopes such as Zeiss Lumera 700, Leica F40, Haag-Streit Surgical, Topcon OMS-75, and Takagi OM-18. Alongside my medical journey, I have implanted various models of IOLs from Alcon, Bausch & Lomb, Johnson & Johnson, and Hoya, including ZEISS models ASPHINA and LISA.
Through my role as a Shift Supervisor and Barista at Starbucks, I excel in building strong teams, delivering exceptional customer service, and managing fast-paced environments. I thrive in both medical and service-oriented roles, focusing on continuous learning and personal growth. Whether it's brewing the perfect coffee or providing high-quality patient care, I believe in creating meaningful connections and making a positive impact.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Shift Supervisor
Starbucks
Auckland, New Zealand
10.2024 - Current
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Barista
Starbucks
Auckland, New Zealand
02.2024 - 10.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Ophthalmic Surgeon
Medical Centre "Zrenie"
Rudny, Kazakhstan
12.2022 - 12.2023
- Cataract Surgery
- LASIK and Refractive Surgery.
- Glaucoma Management.
- Retinal Laser Therapy.
- Slit Lamp Examination.
- Intraocular Lens (IOL) Calculation.
- Diagnostic Imaging in Ophthalmology.
- Patient Consultation and Preoperative Counseling.
- Postoperative Care and Follow-up.
- Patient Education and Communication.
- Clinical Decision-Making.
Ophthalmic Surgeon
S.N. Fedorov "Eye Microsurgery"
Kaluga, Russia
03.2021 - 10.2022
- Cataract Surgery.
- Slit Lamp Examination.
- Intraocular Lens (IOL) Calculation.
- Diagnostic Imaging in Ophthalmology.
- Patient Consultation and Preoperative Counseling.
- Postoperative Care and Follow-up.
- Patient Education and Communication.
- Clinical Decision-Making.
Education
M.D. - Ophthalmology
S.N. Fedorov NMRC "MNTK "Eye Microsurgery"
Moscow, Russia 09.2018 - 10.2020
M.D. - Medicine
Rostov State Medical University
Rostov-on-Don, Russia 09.2012 - 05.2018
Skills
Inventory
Team Leadership
Management
Store Operations Management
Order and Supply Management
Coaching & Mentorship
Decision-Making under Pressure
Collaboration and Teamwork
Clinical Decision-Making
Intraocular Lens (IOL) Calculation
Cataract Surgery
LASIK and Refractive Surgery
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Armenian
Native or Bilingual
Hobbies
Surfing
Skateboarding
Gaming
Carpentry
Timeline
Shift Supervisor
Starbucks
10.2024 - Current
Barista
Starbucks
02.2024 - 10.2024
Ophthalmic Surgeon
Medical Centre "Zrenie"
12.2022 - 12.2023
Ophthalmic Surgeon
S.N. Fedorov "Eye Microsurgery"
03.2021 - 10.2022
M.D. - Ophthalmology
S.N. Fedorov NMRC "MNTK "Eye Microsurgery"
09.2018 - 10.2020
M.D. - Medicine
Rostov State Medical University
09.2012 - 05.2018
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