Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arnaka Dick-Smith

Waitress
Kellyville Ridge ,NSW

Summary

Proven multitasker and team player, I excelled at Spice Village Hanmer Springs, enhancing guest satisfaction and streamlining service efficiency. Skilled in conflict resolution and customer service, I adeptly managed high-volume dining and complex problem-solving, contributing to a positive dining experience. My dedication to cleanliness and exceptional communication fostered a welcoming atmosphere for guests and staff alike.

Manager of the Bar on Busy weekends

And through the week

Overview

6
6
years of professional experience

Work History

Restaurant Hostess

Spice Village Hanmer Springs
02.2022 - 07.2024


  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Trained new hostess staff members on company policies.
  • Answered phone calls to take orders, give information and document reservations.
  • Bar manager
  • Cash Handling

Puppy Raiser

Epique Kennels
03.2018 - 02.2022
  • Developed puppies'' obedience skills through consistent training and positive reinforcement techniques.
  • Enhanced puppy socialization by exposing them to various environments and stimuli.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Helping rasie new Born Puppys 12 hour shifts

Education

Amuri Area School
Culverden, CAN

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Cleanliness and hygiene
  • Conflict Resolution
  • Cash Handling
  • Complex Problem-Solving
  • Handling Complaints
  • Personal presentation
  • Payment Processing
  • Supply Restocking
  • Restaurant layout knowledge
  • Server Support
  • Safe Food Handling
  • Food station setup
  • High-volume dining
  • Infection Control
  • Exceptional communication
  • Food safety understanding
  • Food Running
  • Warm and Friendly
  • Team Player
  • Reliable and Trustworthy
  • Flexible and Adaptable
  • Active Listening and Communication
  • Very Reliable

Timeline

Restaurant Hostess

Spice Village Hanmer Springs
02.2022 - 07.2024

Puppy Raiser

Epique Kennels
03.2018 - 02.2022

Amuri Area School

Similar Profiles

CREATE PROFILE
Arnaka Dick-SmithWaitress