Arnika Trudgeon

• Managed finance and insurance operations across full customer portfolio.
• Ensuring all finance and insurance documents are compliant with current legislation.
• Building and maintaining relationships with our clients in the dealership.
• Frequent reporting to management and co-workers.
• Working alongside customers and understanding their needs to find the most suitable product for them.
• Sales skills, closing deals.
• Understanding the features and benefits of products.
• Maintaining the customer database and communicating with them for future business.
• Managing all filing in an orderly manner.
• Keeping up with monthly targets.

Starting out at Centra Motor Co as a Business Manager/Finance Manager, I soon realized how much I enjoy working alongside customers, and the satisfaction of achieving high results. Soon after, the opportunity to join the sales team was offered, and I decided to add another notch to my belt. Running both the Finance and Insurance departments and being able to be a part of the sales process from the beginning right through to the end has been a new and exciting challenge, and it has created some big achievements. I have enjoyed the process, the challenge, and helping my clients achieve great results.

• Enhanced store and display appearance, utilising seasonal promotions and trends, to drive strategy.
• Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
• Merchandising stock in departments should be up to date with store priorities.
• Running and maintaining the Children's and Nursery Departments.
• Excellent customer service.
• Working as a team to discuss better opportunities to improve sales.
• Reporting to management frequently.
• Assisting with finance.
• Cash handling.
• Employed strong relationship-building skills, and consistent follow-through in every aspect of work to improve customer satisfaction.

• Personal Hygiene.
• Accommodating customers requests.
• Food preparation.
• Maintaining a hygienic environment.
• Keep records up to date.
• Communicate as a team to get jobs done.

Referees available upon request.