Aroha Dean
Palmerston North
Summary
Experienced professional re-entering the workforce after a break to raise a family. Strong work ethic, excellent time management, and proven ability to multitask in fast-paced environments. Seeking a challenging opportunity to leverage diverse skill set and contribute to a dynamic team. Committed to achieving professional growth and success while balancing family responsibilities. Currently working on a business venture to further enhance entrepreneurial skills and expand industry knowledge.
Overview
25
25
years of professional experience
Work History
Co Founder & Head Designer
LTB Sports Bras LTD
01.2022 - Current
- This is a Company/Brand we have built from scratch. Our concept is to create quality sports bras for larger breasted woman.
- Directed creative processes to achieve project goals.
- Developed engaging multimedia content across various platforms.
- Resolved inquiries efficiently to maintain high service standards.
- Enhanced client relationships to boost sales performance.
- Coordinated logistics to ensure timely delivery of goods.
- Developed event plans and ensured seamless execution.
- Managed production schedules to ensure timely completion.
Co Owner
Live Elite Crossfit
05.2015 - 05.2018
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Customer service Representative
Gevity RX
06.2015 - 09.2017
- Expanded client base by implementing effective sales techniques.
- Enhanced customer satisfaction through effective service.
- Executed food preparation tasks with precision.
Bartender. Restaurant Manager. Waitress.
The Cobb. Hotels, Restaurants and Nightclubs.
05.2000 - 05.2008
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School - undefined
Feilding High School
Feilding01.1996
Skills
- Business development
- Strategic partnerships
- Customer relations
- Operations management
- Innovation skills
- Staff management
- Goal setting
- Problem-solving
- Clear communication
- Verbal and written communication
- Decision-making
- Team building
- Customer relationship management
- Analytical thinking
- Conflict resolution
- Project management
- Risk management
- Brand development
- Innovation and vision
- Relationship and team building
- Adaptable and flexible
- Product development
- Approachable leader
- Planning and coordination
- Results orientation
- New business development
Timeline
Co Founder & Head Designer
LTB Sports Bras LTD
01.2022 - Current
Customer service Representative
Gevity RX
06.2015 - 09.2017
Co Owner
Live Elite Crossfit
05.2015 - 05.2018
Bartender. Restaurant Manager. Waitress.
The Cobb. Hotels, Restaurants and Nightclubs.
05.2000 - 05.2008
High School - undefined
Feilding High School
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