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Aroha Pimley
Nelson,NSN
Work Preference
Summary
Detail-oriented office administrator with strong communication and organizational skills. Proven track record in scheduling, client interaction, and team training, contributing to streamlined operations and enhanced office efficiency.
Overview
5
5
years of professional experience
Work History
Office Administrator
Haven Advisers
Richmond, Tasman
02.2020 - 07.2025
- Coordinated and managed daily administrative operations of the office.
- Managed scheduling and calendar appointments for team members and clients.
- Communicated with clients to address inquiries and provide necessary information.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Answered incoming calls in a professional manner and directed callers to appropriate personnel or department.
- Trained new administrative staff on office procedures and company protocols.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Filtered emails based on importance and escalated issues to leadership.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
Education
High School Diploma -
Waimea College
Nelson, NZ01-2018
Skills
- Office operations coordination
- Document management
- Document preparation
- Data entry and management
- Spreadsheet development
- Calendar management
- Scheduling
- Client communication
- Customer relationship management
- Records management
- Time management
- Attention to detail
- Problem solving
- Leadership and supervision
- Business administration
- Staff coordination
Timeline
Office Administrator
Haven Advisers
02.2020 - 07.2025
High School Diploma -
Waimea College