Arshdeep Kaur Hayer
Auckland,AUK
Summary
Highly motivated and versatile professional with a strong background in administrative support, receptionist duties, and sales. A dedicated and compassionate individual who thrives in providing exceptional customer service and fostering positive relationships with clients and team members. Possessing excellent oral and written communication skills, along with a keen attention to detail, I am proficient in handling various administrative tasks, scheduling appointments, and ensuring seamless office operations. With a successful track record as a receptionist and sales representative, I am adept at understanding diverse customer needs and exceeding sales targets. Seeking to leverage my administrative and sales expertise to contribute to the mission of "The Grief Centre" and make a meaningful difference in our community.
Overview
1
1
Certification
Work History
Volunteer Receptionist
Apollo Hospital
08.2022 - 01.2023
- Welcomed and assisted patients, families, and visitors, providing friendly and welcoming atmosphere at reception area
- Efficiently managed high volume of incoming calls, directing inquiries to appropriate departments and staff
- Scheduled appointments for patients, ensuring effective communication and coordination with medical professionals
- Assisted with administrative tasks, such as data entry, filing, and maintaining records, contributing to smooth operation of hospital
- Collaborated with hospital staff to ensure patient satisfaction and resolve any concerns or issues promptly
- Demonstrated strong understanding of hospital's services and resources to effectively address visitor inquiries.
Sales Representative
D-Mart
10.2022 - 01.2023
- Engaged with customers in courteous and professional manner, understanding their needs and providing appropriate product recommendations
- Successfully met and surpassed monthly sales quotas, contributing to overall profitability of store
- Demonstrated in-depth knowledge of product features, benefits, and usage, effectively communicating this information to customers
- Actively assisted in visual merchandising and inventory management to maintain clean and organized sales floor
- Handled cash transactions accurately and efficiently, ensuring smooth checkout process for customers
- Resolved customer inquiries, complaints, and product-related issues, ensuring high level of customer satisfaction
- Collaborated with team members to achieve store-wide sales goals and foster positive work environment.
Education
Bachelor Of Arts - Psychology and Communication
University Of Auckland
Auckland07.2024
High School Diploma -
King's Ely
England08.2019
Skills
- Attention to detail and accuracy in Data management
- Customer service-oriented and committed to providing support to patients and their families
- Excellent interpersonal and Communication skills
- Proficient in using Microsoft Office Suite Word Excel PowerPoint
- Strong organizational and multitasking abilities
- Sales Goal Attainment
- Teamwork and Collaboration
- Merchandise Financing
- Building Customer Loyalty
- Customer Assistance
- Providing Feedback
- Cash Register Operation
Certification
- University of Auckland Micro-internship: TupuToa, 11/2021 - 12/2021
- University Of Auckland Micro-internship: NxtStep, 11/2022 - 12/2022
Timeline
Sales Representative
D-Mart
10.2022 - 01.2023
Volunteer Receptionist
Apollo Hospital
08.2022 - 01.2023
Bachelor Of Arts - Psychology and Communication
University Of Auckland
High School Diploma -
King's Ely
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