ARSHPREET KAUR
Hamilton,New Zealand
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with a talent for interacting with staff at all levels of an organization and the public.
Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with a strong focus on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Assistant manager
Lifestyle Furniture
Hamilton, New Zealand
08.2023 - Current
- Motivated management and staff teams to consistently deliver high-quality, customer-focused service.
- Oversaw daily operations of thestore, including inventory and supply restocking, cash handling and assisting customers.
- Trained staff on best practices to achieve optimal productivity.
- We evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
SALESPERSON
Lifestyle Furniture
Hamilton
03.2022 - 08.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Have Been managing the store in absence of store Manager.
MERCHANDISER
New World Te Rapa
Hamilton, Waikato
11.2018 - 03.2022
- Daily tasks as Merchandiser are: Stocking Shelves and keeping presentation levels higher
- Product rotation on daily bases
- Receiving orders and directing products to right departments on timely manner
- Removing shorted dated products of shelf for markdowns
- Keeping records of inventory using SAP
- Communicated all merchandise needs or issues to appropriate manager
- Interacting with customers to solve their problems
- Maintaining all displays around shop.
Education
Level -4 Real Estate Salesperson -
Open Polytechnic of New Zealand
Hamilton, New ZealandSales And Marketing - undefined
Wintec
Skills
- Reliable and punctual
- Product knowledge
- POS System Experienced
- SAP Savvy
- Customer service
- Teamwork
- Department management
- Self Motivated
- Time Management
- Strong Work Ethics
- Organised
- Sales Management
- Sales Presentation
- Loyalty Building
- Team building
Reference
Divya, Store Manager, Lifestyle Furniture Hamilton, 0225470773, divya119998@gamil.com
Timeline
Assistant manager
Lifestyle Furniture
08.2023 - Current
SALESPERSON
Lifestyle Furniture
03.2022 - 08.2023
MERCHANDISER
New World Te Rapa
11.2018 - 03.2022
Level -4 Real Estate Salesperson -
Open Polytechnic of New Zealand
Sales And Marketing - undefined
Wintec
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