Arti Bandhana
Manurewa,AUK
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Branch Manager
Sharma Music Center Pte Ltd
10.2013 - 06.2023
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Administrative Clerk
Toner Tech (Fiji) Ltd
10.2011 - 04.2012
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
Sales Representative
Tappoo Group Of Companies
05.2011 - 10.2011
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Branch Sales Manager
Tech Mart Group
07.2009 - 02.2010
- Resolved customer complaints to maintain high level of satisfaction.
- Managed branch sales, customer service, finances and recordkeeping.
- Worked directly with customers and associates to handle internal and external complaints and objections.
- Analyzed financial statements to identify cost control initiatives.
Education
BASIC CERTIFIACTE IN CARE GIVER - CARE GIVER
PRESTIAGE CARE GIVER
SUVA11.2022
Graduate Certificate - Accounting And Computer Science
FIJI NATIONAL UNIVERSITY
SAMABULA 01.2019
Skills
- Commercial Lines of Credit
- Familiar with Account Coding
- Microsoft Access
- Attention to Detail
Accomplishments
- Identified a problem and solved it
- come up with a new idea that improved things
- Developed or implemented new procedures or systems
- Worked on Special projects.
- Been Complimented by your supervisor or Co-worker
- saved time for the company
- contributed to good customer service
Affiliations
Volunteering
Certification
- Certificate in Computerized Accounting
- Certificate in Basic CAREGIVING
Playing netball,Travelling and meeting new people,cooking and baking
- Enhance Communication skills
- learn new things on Travelling
Additional Information
- Leadership skills
- Management skill
- problem solving skills
- customer service skills
Languages
English
Full Professional
Fiji
Full Professional
Timeline
Branch Manager
Sharma Music Center Pte Ltd
10.2013 - 06.2023
Administrative Clerk
Toner Tech (Fiji) Ltd
10.2011 - 04.2012
Sales Representative
Tappoo Group Of Companies
05.2011 - 10.2011
Branch Sales Manager
Tech Mart Group
07.2009 - 02.2010
BASIC CERTIFIACTE IN CARE GIVER - CARE GIVER
PRESTIAGE CARE GIVER
Graduate Certificate - Accounting And Computer Science
FIJI NATIONAL UNIVERSITY
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