Hi, I’m
Arti Joshi
Christchurch,CAN
Summary
Experienced with managing center operations and ensuring efficient workflow. Utilizes strategic planning and team leadership to optimize performance and service quality. Track record of enhancing customer satisfaction and operational efficiency through problem-solving and process improvements.
Overview
14
years of professional experience
Work History
Anjali Mukherjee Health Total pvt ltd
Centre Manager
07.2023 - 03.2025
Job overview
- I am handling entire Centre i am handling Delhi ncr centres
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
Shantah ivf centre
Centre Manager
09.2018 - 06.2022
Job overview
- - Led a team of 15 employees, resulting in a 20% increase in patient satisfaction scores.
- - Implemented new operational procedures, reducing patient wait times by 25%.
- - Developed and executed marketing strategies, leading to a 30% increase in patient appointments.
Leather edge company
Store Incharge
01.2013 - 08.2015
Job overview
- - Implemented inventory tracking system resulting in 20% reduction in stock discrepancies and increase in overall efficiency.
Fortis La Femme
Patient Care Coordinator
02.2012 - 01.2013
Job overview
- Coordinated and managed patient care for a caseload of 50+ individuals, ensuring timely appointments, medication refills, and follow-up care
- Implemented a new patient tracking system, resulting in a 20% reduction in patient wait times and an increase in overall patient satisfaction
- Collaborated with medical staff to develop and implement personalized care plans for patients, resulting in a 15% increase in positive health outcomes
Max Super Speciality Hospital
Endoscopy coordinator
05.2011 - 01.2012
Job overview
- Gastro icu coordinator
- Handling gastro icu patient
- Making bills
- Prepare file patient discharge
Education
Suresh Gyan Vihar University - Directorate of Distance Education
MBA/PGDM
05.2025
MATS University
B.A
06.2022
XIIth from Hindi
03.2017
Xth from Hindi
07.2011
Skills
- Guest Relations
- Office Administration
- Customer Care
- Office Coordination
- Administration
- Front
- Customer Service
- Back Office Operations
- Operations
- Operations management
- Staff leadership
- Facility management
- Team supervision
Languages
Hindi
English
Total Work Experience
10 Years 0 Month
Personal Information
Title: Centre Manager
Hobbies and Interests
- Music
- Dance
Timeline
Centre Manager
Anjali Mukherjee Health Total pvt ltd
07.2023 - 03.2025
Centre Manager
Shantah ivf centre
09.2018 - 06.2022
Store Incharge
Leather edge company
01.2013 - 08.2015
Patient Care Coordinator
Fortis La Femme
02.2012 - 01.2013
Endoscopy coordinator
Max Super Speciality Hospital
05.2011 - 01.2012
MATS University
B.A
XIIth from Hindi
Xth from Hindi
Suresh Gyan Vihar University - Directorate of Distance Education
MBA/PGDM
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