Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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ARTI SINGH

ARTI SINGH

NADI,AUCKLAND

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.

Overview

21
21
years of professional experience

Work History

OFFICE MANAGER

JETSET KITCHENS LTD
HENDERSON, AUCKLAND
11.2012 - Current
  • Doing Kitchen Design, Talking to Customer regarding designs, Payroll, managing office Staff and Factory, Invoicing.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Monitored inventory levels and placed orders when needed.
  • Provided training to new hires on office policies and procedures.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Assisted in recruiting, onboarding and training new employees.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Organized company events including holiday parties, team building activities .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Developed effective communication strategies between departments within the organization.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Responded to customer inquiries via phone or email in a professional manner.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Provided administrative support to management team including preparing reports and presentations.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Supervised staff members, organized schedules and delegated tasks.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained filing system for records, correspondence and other documents.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Managed office budget to handle inventory, postage and vendor services.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Recruited and trained new employees to meet job requirements.

FLOOR STAFF

VALENTINE RESTAURANT
HENDERSON, AUCKLAND
03.2009 - 02.2011
  • Cleaning, resetting tables, answering phone and serving people.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Reviewed daily specials, menu changes and service specifications.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Informed customers about specials, upselling additional food and drink items.
  • Filled and served various beverages for customers.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Greeted frequent visitors by name and explained new promotions.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

SALES ASSISTANT

AHMED AND COMPANY
NADI, Fiji
02.2008 - 11.2008
  • Doing Sales for Wholesale and Retail Customer.
  • Greeted customers and provided assistance with product selection.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Provided excellent customer service to clients in person and over the phone.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Informed customers about current promotions and discounts.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
  • Greeted customers to determine wants or needs.

SALES & OFFICE MANAGER

GRAHAM EDEN & ASS
NADI, FIJI
12.2004 - 03.2007
  • Invoicing, Banking, Doing Sales for Wholesale and Retail Customer and Managing Nadi Store.
  • Monitored inventory levels and placed orders when needed.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Managed office inventory and placed new supply orders.

Education

CERTIFICATE IN BUSINESS ADMINISTRATION -

NADI BUSINESS COLLEGE
NADI, FIJI
12.2001

O YEAR 9 TO YEAR 12 -

SANGAM SKM COLLEGE
NADI, FIJI
12.2000

O YEAR 1 TO YEAR 8 -

NADI SANGAM PRIMARY SCHOOL
NADI, FIJI
12.1995

Some College (No Degree) - CERTIFICATE IN MYOB

FIJI NATIONAL TRAINING COUNCIL
FIJI

Skills

  • Managing Office Staff
  • Payroll
  • Office Duties
  • Customer Service
  • Reconciling
  • Sending Invoices
  • MYOB
  • Payroll administration
  • Inventory management
  • Office organization
  • Data analysis
  • Customer service
  • Time management
  • Team leadership
  • Problem solving
  • Record keeping
  • Supply management
  • Payroll processing
  • Mail handling
  • Clerical support
  • Document management
  • Office administration
  • Data entry
  • Bookkeeping
  • Customer relations
  • Staff management
  • Business administration
  • Credit and collections
  • Staff hiring
  • Account reconciliation
  • Inventory control
  • Administrative support
  • Office management
  • Payroll and budgeting

Personal Information

Title: Admin/Payroll Manager

Timeline

OFFICE MANAGER

JETSET KITCHENS LTD
11.2012 - Current

FLOOR STAFF

VALENTINE RESTAURANT
03.2009 - 02.2011

SALES ASSISTANT

AHMED AND COMPANY
02.2008 - 11.2008

SALES & OFFICE MANAGER

GRAHAM EDEN & ASS
12.2004 - 03.2007

CERTIFICATE IN BUSINESS ADMINISTRATION -

NADI BUSINESS COLLEGE

O YEAR 9 TO YEAR 12 -

SANGAM SKM COLLEGE

O YEAR 1 TO YEAR 8 -

NADI SANGAM PRIMARY SCHOOL

Some College (No Degree) - CERTIFICATE IN MYOB

FIJI NATIONAL TRAINING COUNCIL

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ARTI SINGH