Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Beauty Advisor
Lagardere Travel Retail
06.2023 - Current
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Processed payments, entering sales in register for prompt customer service.
Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Maintained counter and display areas for cleanliness and organization.
crew member /cafe
McDonalds kerikeri
02.2021 - 07.2021
Took orders and processed payments for dine-in, carry out and drive-thru customers
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Restaurant assistant manager
Greens International russell LTD
02.2021 - 05.2021
Skillfully scheduled front and back of house by anticipating high volume traffic to deliver customer service levels in line with company standards
Maintained high standards of cleanliness, consistently passing health inspections with top scores.
Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
Discussed menu items with customers and suggested promotional items to increase sales.
Managed reservation system effectively, minimizing wait times and ensuring guest satisfaction.
Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
Voluntary worker
Jannah road Charity trust
07.2015 - 12.2015
Received incoming donations, removed any defective items, and staged items for distribution
Assisted with special events and programs.
Education
YEAR 11 - YEAR 13 -
Kerikeri High School
12.2018
YEAR 10 -
Mount Albert Grammar School
11.2016
YEAR 9 -
Whangaparaoa College
12.2014
Skills
Upselling strategies
Customer Service
Customer Engagement
Products knowledge
Brand Awareness
Beauty Trends
Makeup Application Techniques
Makeup Application
Languages
HINDI
ENGLISH
Timeline
Beauty Advisor
Lagardere Travel Retail
06.2023 - Current
crew member /cafe
McDonalds kerikeri
02.2021 - 07.2021
Restaurant assistant manager
Greens International russell LTD
02.2021 - 05.2021
Voluntary worker
Jannah road Charity trust
07.2015 - 12.2015
YEAR 11 - YEAR 13 -
Kerikeri High School
YEAR 10 -
Mount Albert Grammar School
YEAR 9 -
Whangaparaoa College
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