Performance-driven Business Manager with a strong work ethic, exceptional leadership skills, and a high level of integrity. Proven success in leading productive teams, controlling budgets, and driving growth initiatives through strategic networking and effective marketing. Holds an Agents License in Real Estate with Real Estate Authority New Zealand. Currently pursuing Chartered Accountant certification.
Overview
17
17
years of professional experience
Work History
Business Support Manager
Hill’s Real Estate Limited
Auckland, New Zealand
01.2021 - Current
Enhanced profitability through careful expense management modifications.
Participated in real estate change proposals, incorporating available business intelligence to inform property management decisions.
Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
Designed onboarding process for new personnel, expediting full operational competency through standardized curricula.
Held meetings to communicate new policies and procedures to appropriate personnel.
Enhanced team productivity by implementing efficient workflow processes and communication strategies.
Fostered a culture of continuous improvement by encouraging team members to participate in professional development opportunities and share their learnings with the rest of the group.
Managed cross-functional teams to ensure timely completion of projects, consistently meeting deadlines and budgetary constraints.
Reduced operational costs by negotiating vendor contracts and optimizing resource allocation.
Streamlined company operations for increased efficiency with cost reduction initiatives and system improvements.
Oversaw financial planning and analysis activities to support informed decision-making related to budgeting, forecasting, and capital investments.
Facilitated knowledge sharing among team members through regular meetings focused on best practices as well as challenges faced in daily work scenarios that improved overall performance within the role.
Implemented data-driven decision-making processes to identify areas for improvement in business operations and customer service delivery.
Assisted in the hiring process and provided training to new employees.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Managed accounts payable and accounts receivable
GST Reconciliation
Managed payroll processes and ensured accurate calculations
Demonstrated proficiency in software applications including Xero, Vaultre, and Microsoft Excel.
Project Coordinator
Water Supply Products Limited
Auckland, AUK
05.2012 - 05.2015
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Maintained database and spreadsheets with accurate inventory and status.
Kept corporate and client information confidential, adhering to data safety measures.
Reported regularly to managers on project budget, progress, and technical problems.
Analyzed project performance data to identify areas of improvement.
Efficiently receipted orders by utilizing company CRM-ERP software
Handled purchase and sales order processing
Utilized historical data to update and integrate with new platform
Tutor, and Graduate Assistant
University of the South Pacific and Fiji National University
Suva Fiji
01.2008 - 01.2011
Coordinating degree level economics courses, conducting lectures and tutorials
Under the three year degree programme I taught the following economics courses: First year Macroeconomics, Second year Macroeconomics, Second year Microeconomics course, Third year Monetary Economics course, Third year Public Finance course
Supervising exams, marking assignments, examination papers, compiling a record for final assessments and counselling of students regarding courses and assignments
This required a good understanding of efficient and effective data extraction techniques using MS Excel and the use of Moodle (online learning platform) and satellite mode to deliver the courses.
Supported students with helpful study habits and exam strategies.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
Monitored student progress and provided feedback and support.
Strategic Planning Officer
Strategic Planning and Policy Development Department, Fiji Islands Trade and Investment Bureau
Suva Fiji
01.2009 - 10.2009
Providing policy advise to the manager, Policy and market research on development of local industries in sectors identified as having growth potential, Updating local investment database.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Improved department efficiency by streamlining and implementing policies and processes.
Increased operational efficiency by conducting regular training sessions for junior officers.
Conducted regular reviews of operations and identified areas for improvement.
Internship
Capital Markets Development Authority Fiji
01.2007
Analysis of Financial statements, Updating reports on stocks/ shares traded, Analysing companies listed on the share market, Collection and analysis of data relating to investor education, Website uploading, database uploading and server backup.
Education
Master of Commerce – Economics -
University of the South Pacific
01.2011
Postgraduate Diploma in Economics -
University of the South Pacific
01.2008
Bachelor of Arts Major in Economics and Banking & Finance -
University of the South Pacific
01.2007
Master Of Professional Accountancy - Accounting (Chartered Accountant Course)
Massey University
Palmerston North, MWT
Skills
Teamwork and Collaboration
Fast Learner
Problem-Solving
Multitasking and Organization
Computer Skills
Goal-oriented mindset
Attention to Detail
Professionalism and Etiquette
Microsoft Office Suite
Strong Academic Record
Research
Analytical mindset
Recordkeeping
Spreadsheet tracking
Operations Support
Brand Development
Billing and coding
Interpersonal Skills
Problem-solving aptitude
Self Motivation
Effective Communication
References
References available upon request.
Timeline
Business Support Manager
Hill’s Real Estate Limited
01.2021 - Current
Project Coordinator
Water Supply Products Limited
05.2012 - 05.2015
Strategic Planning Officer
Strategic Planning and Policy Development Department, Fiji Islands Trade and Investment Bureau
01.2009 - 10.2009
Tutor, and Graduate Assistant
University of the South Pacific and Fiji National University
01.2008 - 01.2011
Internship
Capital Markets Development Authority Fiji
01.2007
Master of Commerce – Economics -
University of the South Pacific
Postgraduate Diploma in Economics -
University of the South Pacific
Bachelor of Arts Major in Economics and Banking & Finance -
University of the South Pacific
Master Of Professional Accountancy - Accounting (Chartered Accountant Course)
Massey University
Similar Profiles
Muhammad Ali RazaMuhammad Ali Raza
Manager BMS (Building Management System) at Packages Real Estate Pvt. LimitedManager BMS (Building Management System) at Packages Real Estate Pvt. Limited