ARUN HARIKUMAR
1/69 Rathmullen Place Pinehil Northshore,Auckland Newzeland
Summary
With over a decade of experience in the automotive industry, including a pivotal role at Bethel Automotive, I excel in mechanical repair and team leadership. My expertise in diagnosis and customer management has significantly enhanced operational efficiency. Skilled in AutoCAD and communication, I consistently exceed client expectations, achieving notable satisfaction levels.
Overview
14
14
years of professional experience
1
1
Certification
Work History
AUTOMOTIVE TEC COM ASSISTANT MANAGER
BETHEL AUTOMOTIVE
, NORTH SHORE AUCKLAND
07.2024 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- All petrol and diesel car service, repair, and maintenance.
- Electric problem diagnostics and rectifying issues.
- Identify the current problems and recommend to the customer according to the manufacturer's recommendations.
- Tire change recommendations according to the speed and load rate, balancing, and fitting.
- Wheel alignment for all kinds of vehicles.
- Brake repair, change, gearbox change, engine change, suspension repair, hybrid battery change, headlight polish, headlight alignment, seat belt inspection and change.
Fleet Supervisor
Almarai Company
Baljurashi, KSA
05.2015 - 12.2021
- Company Overview: Almarai Company, P.O
- Box 8524, Riyadh, 11492, Kingdom of Saudi Arabia tel:+966(11)4700005,Fax:+=966(11)4701555, info@almarai.com, www.almarai.com
- Attending to the defects of all type of vehicles, like Isuzu, Mitsubishi, and Toyota, engine and gear box overhauling, suspension, break system, and other mechanical and electrical fault diagnosis and repair
- Attending the brake down (car, sales van, cooling unit etc.) resolve the issue with in short time
- Vehicle cooling units like Thermo King and Carrier fault diagnostics and trouble shooting
- An iso standard keeping for all work
- Sop (standard operational procedure) following the all work
- Recommended repairs and outlined costs for customers, building trust through honest and caring feedback on vehicle maintenance needs
- Accurately recorded jobs and detailed inspection documents within a short time, ensuring costs and manual labour were noted
- Oversaw and coordinated the cleaning and maintenance of all equipment and tools, maintaining overall workplace cleanliness
- Handled customer payments and documentation within minutes, minimising wait times
- Supervised all maintenance and repair tasks, ensuring swift and accurate turnaround times for maximum customer satisfaction
- Greeted and tended to approximately maximum customers per short time frame, building exceptional working relationships
- Supervised and mentored 10-20 team members, providing guidance and instruction to maximise efficiency
- Maintained adequate stock levels by performing stocktake checks and ordering parts on a weekly basis
- Restored and replaced damaged parts to eliminate further issues
- Almarai Company, P.O
- Box 8524, Riyadh, 11492, Kingdom of Saudi Arabia tel:+966(11)4700005,Fax:+=966(11)4701555, info@almarai.com, www.almarai.com
Mechanic Team Leader
TATA POPULAR MEGA MOTORS L.T.D
Alappuzha, India
08.2011 - 02.2014
- Company Overview: Popular Mega Motors (India) Ltd
- Tata Motors Kappakada Punnapra Alappuzha Pin 688004 Tel: -04772288703, 2288704; email: alpservice@pmml.in
- Mechanical and electrical problems, rectifying and troubleshooting them
- Brake down recovery
- Popular Mega Motors (India) Ltd
- Tata Motors Kappakada Punnapra Alappuzha Pin 688004 Tel: -04772288703, 2288704; email: alpservice@pmml.in
Instructor
Aravukad Industrial Training Centre
Punnapra, India
08.2011 - 02.2013
- Company Overview: Aravukad Industrial Training Centre, Punnapra, Alappuzha 688004, email: aravukaditc004@gmail.com PH: 0477 2288055
- Teaching and training automobile students
- Teaching automobile practicality in the workshop
- Aravukad Industrial Training Centre, Punnapra, Alappuzha 688004, email: aravukaditc004@gmail.com PH: 0477 2288055
- Job title: (part-time job) teaching automobile engineering
- Qualified supervisor with an extensive background in advanced management processes
- Utilises superior communication skills to build meaningful, trusting relationships that exceed client demands
- Highly skilled project manager with outstanding team leadership abilities to meet targets consistently
- Expert supervisor with 11 years of expertise in the automobile industry
- Effectively manages assignments and team members
- Dedicated to self-development to provide expectation-exceeding service
Service Engineer
Marwell Compressor And Equipments India PVT LTD
Cochin, India
08.2010 - 08.2011
- Company Overview: Marwell Compressor & Equipment India Pvt
- Ltd
- NO-6/858J Vallamkottil Towers, 1st Floor, Judjes Junction, Trikkakara, Cochin 21, Eranakulam, Kerala phone: +914843932785 email: cochin@marwellindia.com
- Work, engine, and hydraulic pump service in earth moving equipment (BOB CAT, DOOSAN EXCAVATOR, ETC.)
- Brake down, attend, and resolve the issues
- Marwell Compressor & Equipment India Pvt
- Ltd
- NO-6/858J Vallamkottil Towers, 1st Floor, Judjes Junction, Trikkakara, Cochin 21, Eranakulam, Kerala phone: +914843932785 email: cochin@marwellindia.com
Education
SSLC -
St. Mary's H.S. Kainakary
Kainakary, Kerala, IndiaPlus Two -
SNDP Kuttamangalam
Kuttamangalam, Kerala, IndiaNational Trade Certificate - Mechanical Motor Vehicle
Aravukad Industrial Training Institute
Punnapra, Kerala, IndiaNational Trade Certificate - Mechanical Motor Vehicle
Aravukad Industrial Training Institute
Punnapra, Kerala, IndiaSkills
- Mechanical Motor Vehicle
- Mechanical Repair
- Diagnosis
- ISO
- National Council for Vocational Training
- Team leadership
- Staff management
- Customer management
- Sales
- SAP
- 3D MAX
- Adobe Photoshop
- AutoCAD
- Communication skills
- invoice creation in zero
Certification
- SSLC, St. Mary's H.S. Kainakary
- Plus Two, SNDP Kuttamangalam
- Mechanical Motor Vehicle National Trade Certificate, ITI Aravukad Industrial Training Institute, Punnapra
- Mechanical and Technical Tests, Little Flower Engineering, Earanakulam
Passportandvisadetails
T9546253, 04/07/31, Saudi Arabia, E206674678, 2386730440
Languages
- Tamil, Expert
- Malayalam, Expert
- Arabic, Expert
- English, Expert
- Hindi, Expert
Drivinglicense
- Indian Driving License, KL0420090004036
- Saudi Arabia Driving License, 2386730440
Technical Education
National Trade Certificate in (M.M.V), Aravukad Industrial Training Institute, Punnapra P.O., Alappuzha, Kerala, India, 0030411
Timeline
AUTOMOTIVE TEC COM ASSISTANT MANAGER
BETHEL AUTOMOTIVE
07.2024 - Current
Fleet Supervisor
Almarai Company
05.2015 - 12.2021
Mechanic Team Leader
TATA POPULAR MEGA MOTORS L.T.D
08.2011 - 02.2014
Instructor
Aravukad Industrial Training Centre
08.2011 - 02.2013
Service Engineer
Marwell Compressor And Equipments India PVT LTD
08.2010 - 08.2011
SSLC -
St. Mary's H.S. Kainakary
Plus Two -
SNDP Kuttamangalam
National Trade Certificate - Mechanical Motor Vehicle
Aravukad Industrial Training Institute
National Trade Certificate - Mechanical Motor Vehicle
Aravukad Industrial Training Institute
Similar Profiles
Anne RiceAnne Rice
Admissions Advisor at Bethel ChurchAdmissions Advisor at Bethel Church
CARLY SPINACARLY SPINA
School Counseling Intern at Bethel High School & RMT Johnson Elementary SchoolSchool Counseling Intern at Bethel High School & RMT Johnson Elementary School
Windy WatsonWindy Watson
School Bus Driver Instructor Trainer at Bethel Park School DistrictSchool Bus Driver Instructor Trainer at Bethel Park School District
Anthony BushAnthony Bush
Painter at Fine FinishesPainter at Fine Finishes
Habib El MouhibHabib El Mouhib
Machine Operator at Ford CivilMachine Operator at Ford Civil