Arun Shankar
Auckland,AUK
Summary
Experienced professional with many years in quantity surveying and cost management. Handled contract lifecycle from initial negotiations to completion, collaborating with contractors, company executives, and clients to achieve timely completion of projects within budget. Dedicated to maintaining company control of contracts to achieve excellent development outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Estimator / Contract Administrator
OEG Services
Auckland
08.2020 - 10.2021
- Scoping new projects effectively using Pipedrive (CRM), and preparing project quotes ensuring they are an accurate reflection of what the client requires, priced correctly with no errors
- Following up on leads and working with clients to develop proposals
- Proficiently working with Google drive, emails, chats, google meet, google sheets
- Produce quotation from scope of work provided by the manager ready to submit
- Request prices from suppliers and contractors as required
- Produce detail costing spreadsheet with materials/trades prices to determine cost vs quotes
- Complete formal request for variation with information supplied by the manager
- Prepare invoices as per schedule of claims or at end of job
- Assist with setting up project file ready for site
- Read the architectural full detailed drawings
Inbound Customer Service & Sales
Concentrix Ltd
Mount Albert, Auckland
09.2018 - 07.2020
- DISH agent- Trained Domestic, Short Haul and Long Haul info and Online support calls
- High proficiency in QUIK/Sabre application
- New booking and reissue tickets, EMD issue , Travel Insurance
- Strong skill to refer to WIKI page and Disrupt calls handling
- Air Points Programme calls in depth understanding to assist customers
- Developing opportunity for upselling products every calls received
- Ability to handle difficulty customer
- Critical thinking and resolving customer query
- Effective use of all tools, products, and processes
- To process customer requests from initial contact through to conclusion
- Assist Team Leaders with recommendations for improvements to established procedures & processes
Customer Service Agent
Virgin Australia
Auckland International Airport, Auckland
11.2017 - 10.2018
- Completing customer check-in and boarding gate functions
- Upselling seats, economy X and business class
- Ancillary revenue generation initiative
- Assisting customers with general enquiries
- Air ticket booking / reservations and service desk, Electronic Travel Authority Processing payments
- New Ticket reservation and issue ticket at airport
- Cash handling / credit /Eftpos card processing
- Coordinating with Australia border security and immigration department
- (EOC)
- Assisting customer with lost or damaged baggage
- Complete reservations, bookings using Virgin Australia systems
- Handling of Mishandled baggage, Baggage service support- front office
- Baggage and freight handling and aircraft hold loading
- Competent use of computers, company and client intranet systems and internet
- Complete KPI Entries
Cashier
Eden park and Mount Smart Stadium (Spotless)
11.2017 - 10.2018
- Greeted customers and assessed their unique requirements by following up and encouraged consumers to return
- Operated the POS system with high accuracy
- Provide outstanding customer service by aiding clients with purchase suggestions and general inquiries, as well as keeping all cash handling at registers accurate
- Demonstrate dependability by reconciling tills and shutting the store on my own at the conclusion of each shift
Project Manager - Remote Operation
Clip ‘N Climb International
Christchurch
06.2015 - 06.2017
- Customer enquiry, preparing quote, preparing financial feasibility of proposal
- Customer Relationship & Services
- Following up subcontractors and liaising
- Generating sales leads, background research
- Negotiation real estate and technical feasibility study
- Organising meetings, overseas travelling, attending client meetings
- Export & Documentation
- Vendors, Procurement, Negotiation skill
- Financial planning, Accounts using Xero
- Marketing, sales, and promotion, Trade Exhibition, digital marketing
- Key achievements in project management role included:
- Successfully installed and established Clip n Climb retail store in overseas
- Technical training, operational procedure, Maintenance procedure has been implemented to the client
- Clip n Climb Store operating successfully with New Zealand safety compliances
- Developed in-house IT Product called as ClimbTek an online booking product has been Integrated with Mobile apps, selfie apps, digital waiver, customer feedback apps in one platform
- Liaise with government bodies, local bodies, sub- contractors and procurement, resource planning
Quantity Surveyor
Choice Tiling NZ Ltd
Auckland
11.2021
- CURRENT RESIDENTIAL & COMMERCIAL PROJECTS: Ranging from $800k to $12 M
- City Rail Link (CRL) Mt
- Eden Station/ AOTEA Station /KR Station
- University of Auckland – Recreation Centre
- Food Stuff – Auckland Airport
- Omana Residential Apartment
- Spencer Remediations project
- Government West Auckland Project
- WDHB – Northshore Hospital Project
- Westwood Park Apartment Remediation Project
- Pacific Apartments- Tauranga
- Site 6 Project, Wynyard, Viaduct harbour
- Uptown Apartment – Auckland - CBD
- Eight different Residential construction project
- Evaluating tenders, analyzing drawings, takeoff, estimate according to client specifications and other documentation to prepare comprehensive quotations
- Ability to navigate plans and other tender documents
- Accurately record and administer all contract information from costing of initial project, variations, purchasing of labour and materials, through to Progress Claims and invoicing
- Budget and control the cost of different materials needed for the project
- Prepare tender documents, contracts, budgets, and other documentation
- Measure and value the work done onsite
- Track changes to construction work and adjust budget projection accordingly
- Effectively communicate with clients, subcontractors, and other construction professionals, such as project managers, architects and supplier subject matter Experts (SME)
- Select and source construction materials, procure & Secure the long lead items and organize deliveries both locally and internationally
- Provide safety documents for projects as required by clients
- Collaborate with project managers, architect, and subcontractors, to gather project requirement and specification
Education
Bachelor of Construction Management (BQS) – Quantity Surveyor (Level 7) -
Otago Polytechnic
01.2022
Diploma in Construction Management – Quantity Surveyor (Level 6) -
Otago Polytechnic
01.2021
Certificate in Tourism, Hotel and Airline operation (NZQA Level 4) -
NZST
01.2017
Certification in Applied Business Growth (NZQA Level 5) -
<ul><li>Te wananga</li><li>Aotearoa</li></ul>
01.2014
Certification in Small Business Management (NZQA Level 4) -
<ul><li>Te wananga</li><li>Aotearoa</li></ul>
01.2013
Skills
- Passion about construction industry
- Construction Administration
- Procurement and Tendering
- Excellent Technical skills
- Ability to read sketches
- Quantity Schedule and Estimating
- Cost Planning
- Contract Administration
- MS project Programming / Scheduling
- Strong Organisation Skill
- Chasing sub-contractors and local bodies
- Can do attitude
- Optimistic
- Self starter
- Attention to details
- Flexibility
- Willingness to take pressure
- Target on deadlines
- Team leadership
- Dynamic
- Dedicated
- Excellent analytical skills
- Communication
- High sense of safety and compliance
- IT
- Cost X
- MS Project
- Office suite (Excel, PowerPoint, Access and Word)
- Sabre ERP-IFS
- XERO
- Lotus Notes
- Cost Estimation
- Cost-benefit analysis
- Value Engineering
- Budget Planning
- Project Coordination
- Building Regulations
- Bill of Quantities
- Procurement strategy
- Excellent Communication
- Attention to Detail
- Reliability
- Project Management
- Vendor Selection
- Time management abilities
- Continuous Improvement
- Organizational Skills
- Problem-solving abilities
- Time Management
- Problem-solving aptitude
Certification
- Leadership in Safety – SITE SAFE
- Site-Specific Safety Planning (SSSP)- SITE SAFE
- Sika Waterproofing Applicator
- Member with New Zealand Institute of Building ( NZIOB) - # S5344
- Student Membership with New Zealand Institute of Quantity Surveyor (NZIQS) - # M9800
Cpdactivities
- Supply Chain Issues - Webinar Organized by NZIQS
- Contract Administration- Webinar Organized by QSEP
- Structural Steel (D & H Steel) Factory Visit – Organized by QSEP
- CostBuilder Powered by QV Webinar - Organized by NZIQS
- Concretec Factory Visit organized by QSEP Auckland
- Knowledge and Networking organized by QSEP Auckland
- Project Controls Series: Introduction to Project Controls organized by QSEP
- Contract Admin Workshop Series 1: Successful Trade Letting organized by QSEP
- Site Visit – Site 6 Project, Wynyard, viaduct harbour, Precinct – Organised by NZIOB
- NZIQS Annul conference 2023 held in Hamilton
Cpd
- NZIQS
- NZIOB
Hobbies and Interests
I enjoy long drive, watching movies with family, playing badminton / outdoor sports with family. Voluntary proactive in community services & culture activities.
References
References available upon request.
Timeline
Quantity Surveyor
Choice Tiling NZ Ltd
11.2021
Estimator / Contract Administrator
OEG Services
08.2020 - 10.2021
Inbound Customer Service & Sales
Concentrix Ltd
09.2018 - 07.2020
Customer Service Agent
Virgin Australia
11.2017 - 10.2018
Cashier
Eden park and Mount Smart Stadium (Spotless)
11.2017 - 10.2018
Project Manager - Remote Operation
Clip ‘N Climb International
06.2015 - 06.2017
Bachelor of Construction Management (BQS) – Quantity Surveyor (Level 7) -
Otago Polytechnic
Diploma in Construction Management – Quantity Surveyor (Level 6) -
Otago Polytechnic
Certificate in Tourism, Hotel and Airline operation (NZQA Level 4) -
NZST
Certification in Applied Business Growth (NZQA Level 5) -
<ul><li>Te wananga</li><li>Aotearoa</li></ul>
Certification in Small Business Management (NZQA Level 4) -
<ul><li>Te wananga</li><li>Aotearoa</li></ul>
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