Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Projectmanagementskills
Examplesofsuccess
Hobbies and Interests
Timeline
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Nadeesha Sajeewani

Hamilton,WKO

Summary

As an IT Project Manager, I bring a strong understanding of Agile, Waterfall, and Hybrid methodologies. My passion lies in seeing projects cross the finish line on time and on budget. I can walk into a project that may have scope creeps and turn this around with my eagle-eye focus, planning style and commitment. It's in my DNA to bring teams together to conquer complex challenges. I'm a master of organisation, clear communication, and navigating change with a smile. I see roadblocks as opportunities to innovate and deadlines as a chance to deliver exceptional results. I'm not just about hitting deadlines, I'm about delivering the right results. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

17
17
years of professional experience

Work History

Project Manager (Contract)

MegaBliss and MegaTransact Ltd
11.2023 - Current
  • Developed a go-to-market strategy and pricing models to help MegaBliss's online travel app capture a significant share of the $16 million annual revenue opportunity
  • Planned market entry and growth strategies for MegaBliss to onboard 600 partners across New Zealand and expand into new markets
  • Designed a partner onboarding strategy considering factors like scale and growth
  • Created a commission system to reward partners and aligned it with pricing
  • Set up a customer service workflow to define customer support channels and issue resolution processes
  • Identified the most practical customer service tools based on features, operational needs, and cost
  • Developed a risk registry to proactively identify and mitigate potential risks associated with software development that could cause project delays and budget overruns
  • Designed the MegaBliss customer service and issue resolution framework and analysed the costs and benefits for six products to recommend the best investment.

IT Project Manager & Governance

Dialog Axiata PLC
01.2020 - 01.2023
  • Led the development and execution of IT investment plans, managing over $8 million USD in annual capital expenditure
  • Enabled the transformation of a traditional project execution and delivery approach to a Scrum / Agile methodology
  • Facilitated daily stand-up meetings, sprint planning sessions, and sprint reviews
  • Improved project predictability and more accurate planning using relative sizing techniques for user story estimation
  • Increased stakeholder buy-in through transparent project prioritisation
  • Performed feasibility studies and financial modelling for proposed IT projects to determine optimal deployment approaches (big bang vs
  • Phased)
  • Established an operational framework for IT project management, including customised performance metrics for different teams (development, infrastructure, operations etc.) Started using visual Agile /Scrum boards to track progress, find roadblocks, and improve how the team works together
  • This allowed us to track time spent on tasks for charge-back purposes
  • Managed capital and operational budgets for IT, focusing on direct P&L impact
  • Identified and implemented cost optimisation initiatives by finding ways to migrate from legacy systems and by implementing automation, digitisation and transformation initiatives
  • Monitored project execution and roadblocks, ensuring timely delivery of project deliverables
  • Developed and implemented dashboards to track IT project progress and facilitate transparency for senior leadership
  • Used Agile principles to get a struggling project back on course
  • This helped us deliver it successfully by the new deadline.

IT Project Manager & Business Operations

Dialog Axiata PLC
01.2012 - 01.2020
  • Partnered with the IT infrastructure manager to develop a four-year data centre modernisation roadmap
  • Performed a gap analysis to identify the data centre infrastructure's current and desired future state (hardware, network, software, end-user support)
  • Translated the project plan and requirements into a clear blueprint for the technical team
  • Monitored project execution and reported progress to senior management
  • Conducted proactive risk management throughout the project lifecycle, identifying potential risks early and developing mitigation strategies
  • Led the microservices-based delivery model program, highlighting benefits like increased efficiency and faster time to market
  • Partnered with the C executives to develop a framework for encouraging the adoption of microservices
  • Established a set of KPIs to incentivise teams to use the new delivery model
  • Implemented a phased approach to the transformation, starting with a pilot team (billing team) before scaling to other departments
  • Developed a "health clinic" concept to provide technical support and address challenges faced by teams transitioning to the new model
  • Formed a cross-functional team with software development, infrastructure, and business unit representatives
  • Conducted workshops and training sessions to equip teams with the skills and knowledge to use the microservices approach.

Technical Business Analyst

Suntel Limited
01.2007 - 01.2012
  • Identified business requirements for various projects, including a prepaid billing system and a payment gateway integration
  • Translated business requirements into technical specifications for development teams
  • Worked with cross-functional teams, including marketing, corporate planning, and software development
  • Conducted user acceptance testing (UAT) and provided user training after project deployments
  • Acted as an IT representative on the post-merger integration team after SunTel was acquired by Dialog
  • Identified integration points between the two companies' networks for a unified network.

Education

Project Management Professional (PMI) -

Master of Digital Business -

University of Waikato
01.2024

MBA (Management of Technology) -

University of Moratuwa
01.2012

BSc (Eng) Hons, Mechanical Engineering -

University of Moratuwa
01.2007

Skills

  • Project Management
  • Project Planning
  • Project planning and development
  • Project Scheduling
  • Project tracking
  • Strategic Planning
  • Budgeting and forecasting
  • Risk Management
  • Scope Management
  • Budget Control
  • Mergers and acquisitions knowledge
  • Startup turnaround strategies

Accomplishments

  • ICT Manager, accredited by Australian Computer Society, 2023
  • Gold award for Cost Rescaling Initiative: Dialog Awards 2017 (Strategic Support Initiative of the Year)
  • Silver Award for IT Transformation Initiative: Dialog Awards 2015 (IT Project of the Year)
  • Gold Award: Micro Service and Internal MIFE strategy: Dialog Awards 2015 (Innovation of the Year)
  • On-time on target delivery: Suntel awards 2011
  • On-time on target delivery: Suntel awards 2010

Projectmanagementskills

Strategic alignment, Scheduling and Timeline Planning, Budget Management, Risk Assessment and Mitigation, Process Development & Improvement, Resource Planning, Change Management, Data Analysis and Reporting, Time Management, Conflict Resolution, Cross-Functional Team Coordination, Team Mentoring & Training, Negotiation, User Requirement Gathering, Technical-Business Interface & Translation, Product/Project Status to Executives, Contract Management, Project Feasibility Study and Business Case Presentation and Approvals, Project & KPI Tracking, Cost, Quality, Scope & Delivery Goal Attainment, Agile Performance Monitoring & Reporting, Documentation & Status Reports, Agile/Scrum Methodology, Stand-up Facilitation, Agile Estimation and Backlog Prioritisation, JIRA, Microsoft Project

Examplesofsuccess

  • Successfully kept IT costs to below 1.5% of total revenue for three consecutive years.
  • Led the development and execution of IT investment plans, managing over $8 million USD in annual capital expenditure.
  • Led the UAM (User Access Management) project to make it easier to manage user accounts across all Axiata companies. This saved everyone 10% of the time they spent setting up and managing user access, all while following security best practices.
  • Led cross-functional team spanning six Axiata operating companies to achieve a Level 5 rating in enterprise project execution.
  • Established clear communication channels, project governance frameworks and stakeholder management processes, improving business plan project completion. This led to a 10% boost in completing business plan projects on time, with reduced rework and overall smoother project execution.
  • Planned a digital transformation strategy that identified and cut out unnecessary project tasks. This shaved 70% off the time it took to get products and services to market.
  • Led team retrospectives to reflect on past projects and find ways to improve how we execute them. These improvements helped us achieve a high project completion rate and get nearly 95% value out of our capital expenditures (capex).
  • Saved the company 18% on cloud costs by using better financial management (FinOps) and comparing our spending to others (cost benchmarking).
  • Drove IT automation and improved efficiency by implementing robotic process automation (RPA) for over 40 processes and using artificial intelligence (AI) / machine learning (ML) in more than 20 projects within a year.

Hobbies and Interests

As a resident, I now enjoy the Kiwi lifestyle. When not tackling projects, I spend quality time with family or curled up with a captivating book. It's a perfect escape

Timeline

Project Manager (Contract)

MegaBliss and MegaTransact Ltd
11.2023 - Current

IT Project Manager & Governance

Dialog Axiata PLC
01.2020 - 01.2023

IT Project Manager & Business Operations

Dialog Axiata PLC
01.2012 - 01.2020

Technical Business Analyst

Suntel Limited
01.2007 - 01.2012

Project Management Professional (PMI) -

Master of Digital Business -

University of Waikato

MBA (Management of Technology) -

University of Moratuwa

BSc (Eng) Hons, Mechanical Engineering -

University of Moratuwa
Nadeesha Sajeewani