Asem Amiri
Howick,New Zealand
Summary
Motivated recent graduate with NZQA NCEA Level 1, 2, and 3 Literacy and Numeracy qualifications, including University Entrance. Experience in fast-paced customer service at McDonald's, enhancing teamwork and communication abilities. Volunteered as a youth leader, providing support to community members. Seeking opportunities to further develop skills and gain experience in preparation for pursuing a degree in Software Engineering.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Mcdonalds
Mount Wellington, Auckland
03.2026 - Current
- Delivered exceptional customer service to foster a welcoming environment for guests.
- Took customer orders and processed payments accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Addressed customer inquiries and resolved issues to enhance customer satisfaction.
- Managed customer complaints professionally to ensure positive experiences.
- Maintained cleanliness of dining area and kitchen equipment.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Stocked supplies and ensured proper inventory levels were maintained.
Night Shift Crew Member
The Kebab House
Auckland, New Zealand
02.2023 - 05.2024
- Ensured customer satisfaction by effectively managing service operations during late-night hours
- Processed and prepared customer orders with speed and accuracy
- Operated effectively during night shifts in fast-paced environment
- Ensured kitchen cleanliness and adhered to health & safety regulations
Part-Time Staff Member
Sam’s Kebab
Ormiston, New Zealand
06.2022 - 12.2022
- Prepared kebabs and provided front counter service to customers
- Served customers and efficiently processed food orders
- Developed strong customer service and communication skills
- Ensured cleanliness and hygiene standards in workplace
Education
Year 13 Student - English, Mathematics, Physics, Chemistry, Digital Technologies
Tamaki College
Auckland, New Zealand03.2026
Skills
- Customer service
- Taking orders
- Stock management
- Cleaning
- Teamwork
- Good time management
- Strong communication skills
- Bilingual Persian English
- Problem-solving
- Reliable and responsible
- Willing to learn
- Professional demeanor
Certification
- Essential IT Technical Knowledge - (Techtorium, Newmarket)
- Forklift Operator License - (RT Equipment Ltd)
- Tourism Workplace Skills - (Short course at ITC)
- Manage Conflict Situations in a Security Context
Personal Information
- Residency: Permanent Resident holder
- Driving License: Full driving licence
Languages
English
Professional
Persian
Full Professional
Timeline
Crew Member
Mcdonalds
03.2026 - Current
Night Shift Crew Member
The Kebab House
02.2023 - 05.2024
Part-Time Staff Member
Sam’s Kebab
06.2022 - 12.2022
Year 13 Student - English, Mathematics, Physics, Chemistry, Digital Technologies
Tamaki College