Asha Gurung
Auckland,New Zealand
Summary
Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness. Engaging professional offering many years of experience in hospitality industry. Dedicated to creating exceptional guest experiences through top-notch service and timely delivery of orders. Collaborative team player with strong communication skills.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Customer Service Representative
Bakers Delight
Saint Heliers
10.2025 - 05.2026
- Opening the Bakery and displayed the products accordingly.
- Assisted customers with inquiries and product selections daily.
- Handled transactions accurately using point-of-sale systems.
- Resolved customer complaints efficiently and professionally.
Counsellor and Documenation Incharge
Britain International Academy
Kathmandu, Kathmandu
09.2017 - 08.2024
- Provided individual counseling sessions to students facing abroad study challenges.
- Giving brief information on colleges and courses.
- Collecting documents for further processing.
- Visa lodgement
Restaurant Manager
Ramailo Cafe and Gamezone
Butwal, Nepal
05.2015 - 06.2017
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Managed daily operations and staff scheduling for a busy cafe and game zone.
- Coordinated special events and promotions to enhance guest experiences at the cafe.
- Resolved customer complaints promptly to maintain high satisfaction levels.
Education
Intermediate -
Saraswati Vidyalaya
India01.2021
SLC -
Butwal Glory Boarding School
Butwal, Nepal01.2004
Skills
- Documentation and control
- Document preparation
- Customer relations
- Administrative support
- Office management
- Schedule management
Characteristics
- Hard working
- Smart
- Careful
- Honest
- Reliable
- Able to maintain ace relationship with any kind
- Eager to make public relations and learn new languages
- Highly presentable with customers with confidence and dedication
- Ability to work on own initiatives, fast learning and self-disciplined
Languages
- Nepali
- Gurung
- English
- Hindi
References
Mr. Bhadra Bahadur Rai, Managing Director, Britain International Academy Pvt. Ltd., Kathmandu, Nepal, +977-9766459258, www.britain.edu.np
Disclaimer
I solemnly declare that all the aforementioned information is correct to the best of my knowledge and belief.
Knowledge And Achievements
- Basic computer skills
- Driving license of two wheeler
Personal Information
- Passport Number: 11110175
- Father's Name: Late Cap. Dal Bahadur Gurung
- Mother's Name: Late Sir Maya Gurung
- Date of Birth: 03/11/88
- Gender: Female
- Marital Status: Single
Languages
English
Professional
Hindi
Full Professional
Nepali
Full Professional
Timeline
Customer Service Representative
Bakers Delight
10.2025 - 05.2026
Counsellor and Documenation Incharge
Britain International Academy
09.2017 - 08.2024
Restaurant Manager
Ramailo Cafe and Gamezone
05.2015 - 06.2017
Intermediate -
Saraswati Vidyalaya
SLC -
Butwal Glory Boarding School