Ashanti Waaka
Melbourne, Vic,NSN
Summary
Highly motivated & organized professional with a background in coordinating and managing field service operations and administration. Demonstrating expertise in project management, team leadership, and customer service. I can work individually and as team contributing my problem-solving abilities and ideas . People-oriented individual with a passion for continuous learning and innovation. I am a quick and diligent learner and carry out my work with care and compassion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Services Coordinator
Marlborough Lines
09.2022 - Current
- Training Co-ordination
- Qualification Management
- Equipment testing and maintenance over 2 plants
- Contractor Onboarding and management
- Network access competency framework
- Contractor and employee competency
- Staff Inductions (this includes inductions into Marlborough Lines & Inductions into various sites our staff enter)
- Manage Filing systems and software and equipment database
- Purchasing
- Support for planning & Procurement
- Lead role in event management
- Consulting with external customers and contractors
- Implementation of documents and standards
- General office tasks
- Support with various documentation or filing systems
- Aid in other departments
Customer Service Call Centre Representative
Call Care
05.2022 - 09.2022
- Customer services
- Data taking
- Electricity & Gas knowledge
- Appointment scheduling
- Customer inquiries
- Customer complaints
Administration Role
ANZCO Foods
03.2020 - 12.2021
- Admin Work
- Moved to packing meat and boxes
- Loading forklifts
- Pack down
- Pack up
Education
Advanced customer service -
The Learning Place
10.2024
Certificate in First Aid -
Pro - Med
12.2023
NCEA -
Cullinane College
12.2020
Skills
- Field Operations
- Health and safety compliance
- Scheduling Coordination
- Logistics Planning
- Resource Utilization
- Accurate Recordkeeping
- Notetaking and documentation
Affiliations
- Fashion Styling
- Outdoor activities
Certification
NZ Restricted Driver’s License
Volunteer Work
- Cancer Society - Daffodil Days
- Food bank
Timeline
Field Services Coordinator
Marlborough Lines
09.2022 - Current
Customer Service Call Centre Representative
Call Care
05.2022 - 09.2022
Administration Role
ANZCO Foods
03.2020 - 12.2021
Advanced customer service -
The Learning Place
Certificate in First Aid -
Pro - Med
NCEA -
Cullinane College
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