Summary
Overview
Work History
Education
Skills
References
Professional qualifications and memberships
Certification
Languages
Accomplishments
Work Availability
Affiliations
Work Preference
Quote
Software
Interests
Websites
Timeline
CustomerServiceRepresentative
Ashish Ashish

Ashish Ashish

Cashier
Auckland,AUK

Summary

I am career focused, dedicated and honest to my profession. Looking an opportunity to start a job where I can learn and enhance my skills in an Organization. Effective Student committed to learning, developing skills in Hospitality and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

1
1
year of professional experience
2
2
Certification
1
1
year of post-secondary education

Work History

Security Officer

Savvy Security, P4G Security
02.2025 - Current
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.

Temporary Duty Manager

Big Barrel
12.2024 - Current
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Student

NZMA
02.2024 - Current

Front Desk Receptionist

Ascotia Off Queen, Airport Garden Inn
01.2024 - 12.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Enhanced guest experience by maintaining welcoming and organized reception area.

Housekeeper Part Time

Ascotia Off Queen
03.2024 - 08.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Diploma - Hospitality

NZMA
Sylvia Park
02.2024 - 12.2024

Diploma Level 6 - Hospitality Management

NZMA
SYLVIA PARK AUCKLAND, NEW ZEALAND
02.2025 - Current

Senior Secondary Education -

Haryana Board of School Education
India
03.2021

Skills

  • Self-confidence
  • Good Communication
  • Technical Skills
  • Willing To Learn
  • Fast Learner
  • Positive Attitude
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer Service
  • Bilingual in English and Hindi and Punjabi

References

Available upon request.

Professional qualifications and memberships

Basic Computer Course, 6 months

Certification

  • Basic Computer skills like MS Word, MS Office, Excel etc.
  • Working as duty manager License - Liquor Controller Licencse.

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional

Accomplishments

  • Resolved product issue through consumer testing at college in study event of product pilot testing.
  • Achieved Diploma certification by completing various event planing tasks in during college with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Aqua Shine Solutions

Work Preference

Work Type

Full TimeInternship

Work Location

On-Site

Important To Me

Personal development programsWork-life balanceCareer advancement

Quote

Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson

Software

Cashier

Aqua Shine Solutions

Business Management

Interests

Cashier

Front Office Management

Timeline

Security Officer

Savvy Security, P4G Security
02.2025 - Current

Diploma Level 6 - Hospitality Management

NZMA
02.2025 - Current

Temporary Duty Manager

Big Barrel
12.2024 - Current

Housekeeper Part Time

Ascotia Off Queen
03.2024 - 08.2024

Student

NZMA
02.2024 - Current

Diploma - Hospitality

NZMA
02.2024 - 12.2024

Front Desk Receptionist

Ascotia Off Queen, Airport Garden Inn
01.2024 - 12.2024

Senior Secondary Education -

Haryana Board of School Education
Ashish AshishCashier