I am career focused, dedicated and honest to my profession. Looking an opportunity to start a job where I can learn and enhance my skills in an Organization. Effective Student committed to learning, developing skills in Hospitality and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student
NZMA
02.2024 - Current
Front Desk Receptionist
Ascotia Off Queen, Airport Garden Inn
01.2024 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Collected room deposits, fees, and payments.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Developed strong working relationships with team members, fostering a positive work environment.
Increased guest retention by maintaining a welcoming and organized reception area.
Housekeeper Part Time
Ascotia Off Queen
03.2024 - 05.2024
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Disposed of trash and recyclables each day to avoid waste buildup.
Education
Diploma - Hospitality
NZMA
Sylvia Park
11.2024
Senior Secondary Education -
Haryana Board of School Education
India
03.2021
Skills
Self-confidence
Good Communication
Technical Skills
Willing To Learn
Fast Learner
Positive Attitude
Time Management
References
Available upon request.
Professional qualifications and memberships
Basic Computer Course, 6 months
Certification
Basic Computer skills like MS Word, MS Office, Excel etc.