Ashish Jalan
Auckland,AUK
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adapt at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
12
12
years of professional experience
Work History
Accommodation Advisor
Ministry of Business, Innovation, and Employment
Auckland, New Zealand
03.2023 - Current
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Improved processes by recommending operational changes.
- Used standardized assessments to evaluate abilities, interests and characteristics of different Clients.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Coordinated and managed volunteer activities for community service projects.
Grocery Manager
New World
Auckland, AUK
01.2022 - 03.2023
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Performed key tasks to promote inviting grocery store appearance.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Trained new employees on proper protocols and customer service standards.
- Increased sales by 10%
Merchandiser
Mondelez
Auckland, AUK
01.2021 - 01.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Greeted customers and directed to requested products.
Team Leader
Brand Developers Limited
Auckland, AUK
01.2019 - 01.2021
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Held weekly team meetings to inform team members on company news and updates.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Sales turnover for each event was increased by 25%.
Warehouse Storeman
Eurovintage
Auckland, AUK
01.2018 - 01.2019
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Trained and developed warehouse staff on safety measures.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Improved efficiency with quick and accurate loading of boxes.
- Kept warehouse up to safety and health regulations at all times.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Store Manager
AA Liquor
Auckland, AUK
01.2014 - 01.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Maximised sales and minimised shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Sales per week was raised by 30 % per week in 11 months.
Education
Graduate Diploma - Business, Advertising and International Business
Auckland University of Technology
Auckland, AUK2008
Bachelor of Commerce -
University of Pune
India2002
Skills
- Task Delegation
- Supply Level Management
- Interpersonal and Written Communication
- Verbal and Written Communication
- Store Activity Coordination
- Customer service and assistance
- Visual Merchandising
- Effective leader
- Coaching and mentoring
- Staff training/development
- Relationship building
- Employee reviews
- Business Development
Timeline
Accommodation Advisor
Ministry of Business, Innovation, and Employment
03.2023 - Current
Grocery Manager
New World
01.2022 - 03.2023
Merchandiser
Mondelez
01.2021 - 01.2022
Team Leader
Brand Developers Limited
01.2019 - 01.2021
Warehouse Storeman
Eurovintage
01.2018 - 01.2019
Store Manager
AA Liquor
01.2014 - 01.2018
Graduate Diploma - Business, Advertising and International Business
Auckland University of Technology
Bachelor of Commerce -
University of Pune
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