Ashlee Cochrane

Casual Position

• Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Helped guests at tables when in need of assistance.
• Established a welcoming atmosphere by greeting each guest warmly with my bubbly interactions.
• Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
• Promoted an inclusive, respectful work environment by collaborating effectively with any and all colleagues.
• Managed phone lines, took reservations, and professionally addressed any customer concerns
• Occasionally helped with dishes in the kitchen and cleaned the dish station
• Contributed to team efficiency by promptly completing side work tasks during downtime periods.
• Supported kitchen staff by relaying guest feedback and coordinating special requests or dietary restrictions.

Casual Position

• Consistently met daily production targets through effective time management and prioritization of tasks.
• Folding pamphlets in a timely manner, getting ready for delivery
• Delivered papers within a set time frame in a specific area around my house
• Distributed papers in various weather conditions during early morning.
• Delivered newspapers and flyers to approximately 175 homes within the given 2-day timeframe