Ashlee Hokafonu
Auckland,AUK
Summary
Responsible and reliable in my work. Dedicated to satisfying customers with fast, and friendly service.
A hardworking individual who's open to gain new learning experiences. A team player who can communicate openly and affectively. More importantly an ambitious honest worker.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Cotton On Group
Manukau, Auckland
11.2023 - 01.2024
- Recommended complementary purchases to customers to increase revenue.
- Contributed to a welcoming atmosphere through polite interactions with both customers and staff members.
- Processed payments using cash register, credit card machine and POS system.
- Assisted customers with product selection, answered queries and provided advice.
- Operated cash registers efficiently during peak hours of business.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Answered store and merchandise questions and led customers to wanted items.
Crew Member
KFC
Manurewa, Auckland
10.2022 - 06.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for customers.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Worked front counter, drive-thru and other stations.
- Stocked shelves and cases with new or transferred items.
Education
Retail Level 2
MSL Training Course
Manukau, NZ09-2021
Skills
- POS System Operation
- Order Processing
- Customer Assistance
- Team Collaboration
- Speech Clarity
- Excellent Communication
- Honest and Dependable
- Dressing Room Assistance
- Adaptability
- Active Listening
- Teamwork and Collaboration
- Adaptability and Flexibility
- Time Management
- Attention to Detail
- Friendly and Helpful
Timeline
Retail Assistant
Cotton On Group
11.2023 - 01.2024
Crew Member
KFC
10.2022 - 06.2023
Retail Level 2
MSL Training Course
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