Ashleigh Tanfield
1598 Clintons Road,Darfield RD1
Summary
I have a strong background in operational and administrative roles, with extensive experience in ensuring data integrity and day-to-day office functions. I am proficient in Microsoft Word, Excel, and Outlook, and I strive to maintain accurate records and improve communication. My attention to detail and organisational skills have enabled me to effectively manage administrative tasks, while my focus on data accuracy ensures that all information is reliable and up-to-date.
Overview
16
16
years of professional experience
Work History
Operations & Administration Support
NZ Document Exchange Ltd (t/a DX Mail), Freightways Ltd
Melville, Hamilton
09.2024 - 03.2025
- This role was established in 2024 to support the company's transition to automation. My primary focus was assisting with data management and route mapping software to enhance operational efficiency.
- My administrative duties also provided support to the Waikato Operations and Central Regional Manager. I was also responsible for preparing the workflow for the processing team, maintaining customer order requests for key accounts, and providing various forms of general administration support.
- Performed daily data integrity checks and resolved data quality issues as they arose.
- Collated weekly toolbox information from Waikato, Bay of Plenty, Taranaki, and Hawkes Bay teams to upload in our H&S compliance portal.
Office Administrator
NZ Document Exchange Ltd (t/a DX Mail), Freightways Ltd
Melville, Hamilton
07.2023 - 09.2024
- All branch customer billing across Tauranga, Rotorua, and Hawkes Bay.
- Daily reconciliation of the processing team.
- Customer requests (such as personal holds and redirections).
- Weekly reporting of key accounts to the regional manager.
- Customer product ordering, stock management, and product dispatch for the branch's key accounts.
- Maintained stationery supplies for the central region branches, as required.
- Answered inbound customer and public calls, and assisted with their relevant queries.
- Operated daily, and fluent in the use of Outlook, Word, and Excel programs.
- Trained back up support TIMG Data Vault (The Information Management Group) where I was required to service and exchange clients data tapes
Mail Processing
NZ Document Exchange Ltd (t/a DX Mail), Freightways Ltd
Melville, Hamilton
02.2019 - 07.2023
- Handled the workflow process of incoming and outgoing mail, including sorting, prioritising, ensuring accurate sorting, and timely distribution to meet local and linehaul connections. (Revenue protection, domestic and international, interbranch product, overnight and priority product.)
- Performed a return mail investigation for problem addresses or non-compliance mail.
Checkout Operator
Mitre 10 Mega
Te Rapa, Hamilton
09.2014 - 08.2018
- Customer-facing role starting as part-time and eventually moving into a full-time role.
Checkout Operator
Progressive Enterprises
Chartwell, Hamilton
01.2009 - 03.2015
- Part-time, customer-facing role around my school years, for (then) Foodtown and Countdown.
Education
Some College (No Degree) - Certificate in Health & Wellbeing
Waikato Institute of Technology
Hamilton11-2021
Some College (No Degree) - Certificate in Business Administration Level 3
Waikato Institute of Technology
Hamilton07-2019
Skills
- Route mapping
- Product dispatch
- Data integrity
- Workflow preparation
- Customer order processing
- Billing reconciliation
Accomplishments
• Winner of the North Island Championships Indoor bowls 2018 hosted in Te Awamutu by Waipa Workingman’s club.
• Fundraising and committee member for the Waikato Workingmen’s Bowling Club which involves selling raffles and raising money for the club.
Timeline
Operations & Administration Support
NZ Document Exchange Ltd (t/a DX Mail), Freightways Ltd
09.2024 - 03.2025
Office Administrator
NZ Document Exchange Ltd (t/a DX Mail), Freightways Ltd
07.2023 - 09.2024
Mail Processing
NZ Document Exchange Ltd (t/a DX Mail), Freightways Ltd
02.2019 - 07.2023
Checkout Operator
Mitre 10 Mega
09.2014 - 08.2018
Checkout Operator
Progressive Enterprises
01.2009 - 03.2015
Some College (No Degree) - Certificate in Health & Wellbeing
Waikato Institute of Technology
Some College (No Degree) - Certificate in Business Administration Level 3
Waikato Institute of Technology
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